EFFECT OF TRAINING AND DEVELOPMENT ON THE PERFORMANCE OF BANK EMPLOYEES IN NIGERIA
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ABSTRACT
Training in an organization generally serves as a pathfinder to development. It is through training that the employee’s skills can be developed on preparation for efficient and effective performance. On the other hand, training and development of employees have significant impact on the activities of the organization. The research tries to analyze the importance of employees’ training and development programs in the banking sector and how the level of manpower performance depends on training and development. Chapter (i) Introduction, Chapter (2) Literature review, finally, chapter (3) deals with the summary, conclusion and recommendations.
CHAPTER ONE
Introduction
- Background of the study 1
- Statement of the problem 2
- Objective of the study 3
- Scope of the study 4
- Significance of the study 5
- Limitation of the study 6
- Definition of term 6
CHAPTER TWO
Literature Review
- Introduction 8
- History of Training in Banking System 10
- Training and Development 11
- Training needs and Job analysis 13
- Objectives of Training Programme 16
- Evaluation of Training Programme 18
- Method of evaluating training programme 19
- Kinds of training 21
- The benefits of training
and development to an organization 24
- Principles for effective managerial development 26
- Problems associated with management development 28
CHAPTER THREE
Summary, Conclusion and Recommendation
- Summary 30
- Conclusion 31
Bibliography 32
CHAPTER ONE
INTRODUCTION
1.1 Background of the Study
“No well to do institute leaves the teaching of its business techniques to the traditional methods only, the method of watch-the master perform after he is done”. In transmitting business techniques in modem times, the apprentice watches but he also listens to formal instructions, analyse cases, plays business games, carries out exercises and takes formal examination before going back to the institution to put in practice what he l1as learnt.
The Interest in management education is evident in all sectors of the Nigerian economy. It will not be long before attendance at one of the short management courses becomes essential for upward mobility into and within the level of management. This would almost overstretch the resources of the institution. It is hoped that in the near future Nigeria would be strong enough to meet the challenges of management education in Nigeria”. (Ejiofor 1987).
We quite agree with the view of Ejiofor on importance attached to training and development of bank employee’s performance with growth and modernization of the banking industry.
1.2 Statement of Problem
A look into some banks and other financial institutions has shown that many have neglected or shown a little concern for the role of training and development in the achievement of the stated goals and objectives.
- The employee always seems to lack the necessary induction training in regard to the activities of the employee and this has resulted in low output.
- Many banks do not have a proper career path programme for their workforce, and if this seen and properly implemented, it will lead to low performance of the institution.
- Poor selection of development program(s) for the top executive in the banking industry. Most of the development programmes are unrelated to the job and therefore failed to address the professionalism in decision making.
The inability of the trainee to understand or comprehend training methods and programmes; training must be continuously and specifically detailed. Managers are beginning to realize that personal growth and development is a life long
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