INDUSTRIAL RELATIONS AS A STRATEGY FOR ENHANCING ORGANIZATIONAL PERFORMANCE IN PEUGEOT AUTOMOBILE NIGERIA LIMITED
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ABSTRACT
The study emphasizes on the success and effectiveness of industrial relations towards enhancing organization performance and productivity in Peugeot Automobile Nigeria Limited (PAN). The aim of this project is to analyze the effectiveness of industrial relations in minimizing industrial conflict and promoting industrial harmony in the organization.
Hence, the project attempts to highlight those factors that are paramount to achieving effectiveness and productivity through effective industrial relations system, in order to obtain the necessary data in the study, both primary and secondary sources were obtained and used in the research. Mean score were used for presentation and analysis of data. In the course of the study, it was discovered that organizations which maintain cordial management of labour relations cerates industrial harmony which forms effective production management system.
However, it is strongly recommended that management should constantly review the industrial relations system with a view to enhancing organizational performance, productivity and maintain high morals in the workplace. So also, workers concerned should be adequately informed through interactive sessions about the organization objectives, vision, mission and goals.
CHAPTER ONE
INTRODUCTION
- Background of the Study – – – – – – 1
- Statement of the Problem – – – – – – 3
- Objectives of the study – – – – – – 4
- Significance of the study – – – – – – 5
- Research Questions – – – – – – – 6
- Scope of the Study – – – – – – – 6
- Limitation of the Study – – – – – – 7
- History of Nigeria Peugeot Automobile Limited – – 8
CHAPTER TWO
LITERATURE REVIEW
- Introduction – – – – – – – – 13
- What is industrial relation – – – – – – 13
- Industrial relations and productivity in PAN – – 17
- Emergence of industrial relations – – – – `9
- Industrial relation in PAN – – – – – – 20
- Relationship between industrial relations and organization 22
- Workers and employers in an organization – – – 24
- Workers objectives – – – – – – – 25
- Employers objectives – – – – – – – 27
- Trade unionism and industrial relation – – – 29
- Industrial relation and production – – – – 30
CHAPTER THREE
RESEARCH METHODOLOGY
- Introduction – – – – – – – – 32
- Research design – – – – – – – – 32
- Area of the study – – – – – – – 33
- Population of the study – – – – – – 33
- Sample and sampling technique – – – – – 33
- Instrument of data collection – – – – – 34
- Validity of the instrument – – – – – – 34
- Reliability of the instrument – – – – 34
- Methods of data collection – – – – – – 35
- Methods of data analysis – – – – – – 35
CHAPTER FOUR
PRESENTATION AND ANALYSIS OF DATA
- Introduction – – – – – – – – 37
- Characteristics of the respondents – – – – 37
- Presentation of analysis of data – – – – – 40
- Summary of findings – – – – – – – 43
- Discussion of findings – – – – – – – 45
CHAPTER FIVE
- Summary – – – – – – – – – 49
- Conclusion – – – – – – – – – 49
- Recommendations – – – – – – – 52
References – – – – – – – – – 55
Appendix – – – – – – – – – 56
CHAPTER ONE
INTRODUCTION
- Background of the Study
Industrial relations which is the matter at stake is an integral part of management, it is pointless therefore, embarking or researching industrial relation without tracing point of its conceptual framework i.e. management which is the key element in the coordination and management of employees and work in PAN.
Improving productivity in PAN can be viewed as that part of the strategic management function in the development of business policy. Enhancing performance stress the role of the individuals in Peugeot Automobile Nigeria and industrial relations, which is the core concept of the relationship between employers and employees in the organization to ensure industrial peace and harmony? Industrial relations is all about building a cordial relationship between human being working in PAN by governing the affairs of the organization in a favorable and suitable manner that will benefit both to ensure productivity.
Industrial relations talks about the relationship which exists between the three main industrial actors, the employers, the employees and the government and there is a need for the management of resources to foster industrial harmony and also develop good industrial relations. The importance of production cannot be overemphasized because they are in collaboration with other resources to make a business run properly and thus there is the need for management.
This project will examine industrial relations as a tool and strategy for enhancing organizational performance using Peugeot Automobile Nigeria Kaduna as a research study. To do this effectively this work will focus attention on aims and objectives, statement of problems, research questions, scope and limitation as well as historical background of Peugeot Automobile Nigeria Limited.
1.2 Statement of the Problem
In organizations, industrial conflict is inevitable. It is said to be the opposition of interest of both the employers and the employees.
On the part of the employer, he is constantly seeking for greater output at minimal cost, seeking to lower the wage rate, lengthen the work hours, speeds up the worker and discharges the worker when it is expected for him.
While on the other part, the employee is constantly seeking for job security at the best possible condition of service, safety and comfort in the workplace, as well as hygienic environment. But most importantly, he wants to interact freely, socially in decision making that will facilitate growth and productivity in PAN.
In other words, most organizations fail not as a result of poor planning, policies or mismanagement but as a result of management inability to keep and maintain industrial harmony within the organization.
Based on the problems highlighted above, it is fundamental for co-
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