THE ECONOMIC EFFECT OF UNEMPLOYMENT ON THE NIGERIA ECONOMY  (A CASE STUDY OF NNEWI NORTH L.G.A. IN ANAMBRA STATE)

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ABSTRACT

The research was carried out to find out the problems and prospects of managers in a business organization.

The research was designed out in three chapters (i.e. introduction, literature review and conclusion).

Chapter one is made up of general background, the problem, the study will be concerned with and the importance of study this project and also some important terms, which were defined.

Chapter two described the literature review of the subject matter.  It made up of the origin of the case of study, different methods of study, the problems and the schools of thought which we got through research of various books that related to the subject matter.

Chapter three, which is the concluding chapter, comprises of data presentation, analysis of data and recommendation.  In the course of collection of data used in chapter three, questions and interview were granted to some people who are working at the company in focus questionnaire were shared for data collection to those who were not disposed for interview.

Under the analysis of data, percentages were used.

Conclusion takes an overview of the whole work by giving some oriented recommendation.

Finally, the following findings were deduced, the data analysis, management of Nnewi North Local Government employs quality staff, sends their staff or workers on training but most managers do not delegate their duties to subordinates. Socio-cultural factor is a contribution factor to the problems of managers in the company.

TABLE OF CONTENTS

CHAPTER ONE

• Introduction

1.1     General Background to the subject matter

1.2     Problems associated with the subject matter

1.3     Problems that the study will be concerned with solution

1.4     The Importance of studying the area

1.5     Definition of important terms

1.6     Chapter Reference

CHAPTER TWO

• Literature Review

2.1     The origin of the subject matter

2.2     Schools of thought within the subject area

2.3     The schools of thought relevant to the problem study

2.4     Different method of studying the problem

2.5     Summary

2.6     Reference

CHAPTER THREE

• Data presentation highlights of the study
• Analysis of the data
• Recommendation
• Conclusion
• Reference

CHAPTER ONE

• GENERAL BACKGROUND OF UNEMPLOYMENT

The Advanced Learners Dictionary defined unemployment as the amount of labour unused.  When a factor of production is not doing any job, we say it is unemployed.  In this project, we concentrate mainly on the effect of unemployment in Nigeria economy in particular, emphasis on labour which is the most important and active factor of production which simply means that without labour, all other factors will not be put into practice.  Then all other facts are regarded as passive factors of production.

Unemployment is a dangerous phenomenon to an industrialized economic system further primitive communities in Nigeria were usually self-sufficient and had not unemployment problem, though, they had to accept very low standard of living.  The people share work that had to be done and any spare time was enjoyed as leisure.  There is still little unemployment in Nigeria engaged in the production of primary products though these communities may suffer a general reduction in their products fall in the world market.

Often we advocate for industrialization as a penance to unemployment problem, but in as much as that, it is true that it is also very important to know that this industrialization coupled with the division of labour and specialization bring along with them this various problem called unemployment to industrial progress, how wonder it was the leading industrial nations that were the first to introduce schemes of social security.

This ugly and nerve cracking cankerworm which has right from time been reining its disastrous head in the blood stream of the general populaces of the world has been a thing of concern to great philosopher of economist and socialist of the olden days.  This has made them to come out with concepts, ideals, theories and beliefs all trying to recommend a drug for this disease called unemployment.

Anyaele (1995:214) stated that unemployment may be defined as a situation where some people who fall within the age of the working population, capable and willing to work but are unable to obtain the fitting work to do.

• PROBLEMS ASSOCIATED WITH THE SUBJECT MATTER

Anyaele (1995:214) stated that the problem is becoming chronic without solution being in sight.  It has constituted itself into one of the worst enemies of the populace in this part of the world.  That the problem unemployment has been exacerbated by the present and retrenchments unbridle rural urban migrate e.t.c.

Unemployment which is a great problem associated with both rural and urban communities of the Nigeria economy, it results to the following…

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STRATEGIES OF PROMOTING PRODUCTIVITY IN CIVIL SERVICE(A CASE STUDY OF ENUGU STATE CIVIL SERVICES COMMISSION)

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CHAPTER ONE

INTRODUCTION

1.1     BACK GROUND OF THE STUDY

Productivity has been defined as the volume of good and service produced per worker within some specified unit of the year, now there have been consistent public outer about continuous decline of productivity in the civil service. It is for this reason that this work is being carried out in the view to finding the cause of low productivity how to eliminate these cause and these by bring about recommendation, that will promote productivity in the civil service in general to achieve a successful result in the programme. I have decided to carry out a case study of Enugu state civil service commission.

However the historical back ground of the civil service commission was dated back to the end of colonial masters and post independence period.

After the second world war, there were about 14 British Administration in the secretarial 70 Nigerians support staff and one Europe stenography. The head quarter of most technical department which was in Ebutemetta. (Lagos). The head quarter of the mine was in jos, while the agriculture and forestry was in Ibadan, field administration was co-ordinate from two center, kaduna for north and Lagos laster Enugu for the south.

In 1939, southern Nigeria was split into two region respectively. The Richard constitution in 1914 further divided the country into three region namely the northern western and Eastern regions. The macpherson constitution of 1951, introduced the appointment of ministers for the region and at the center of the civil service between the politician in office and the authorities of the lugardera, the duties of all administrative office. Were juct that of maintaining law and order in the district placed under the immediate administrative control. It was only at the end of World War II that effort were made to achieve some social and economic benefit for Nigerians. It was at that time

Such office like the department of marketing and export were established. The rapid Nigerian of civil service and the executive council brought about new conception of the role of the civil service

For example, in the western Nigerians civil service were told that policy making was the exclusive function of the legislature. So, the civil servant were to do. In the eastern state civil servants were to give sound advice to the political leaders, control the traditional aspect of government activities and were also to be efficient executive who could manage and threat all the complex operation of the made state.

In the northern Nigerian, the duties of administrative office include to assist to give training to people as regard building up an efficient institution of local government and finally to facilitate the emergence of an intelligent and responsible public opinion. The system of administration that emerged on was also English language that was used as a medium of communication in the conduct of government business the country fought the civil war six year after independence and this was quickly followed about six year of oil boom which brought about extreme materialism. The give rise to great indiscipline, corruption and a total contemplation order, honour and excellence within the whole society including the civil service. Having discussed the historical background of the civil service and its roles before and after independence it is necessary at this stage to define the term “productivity which is the main object of the research.

• STATEMENT OF THE PROBLEM

There has been consistent low productivity in the civil service since Nigeria independence of Igbo. This study set out to asses the knowledge of job motivation and use of office work hour in the civil service in order to promote productivity.

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MAN-POWER TRAINING AS AN AID TO MANAGEMENT IN BUSINESS ENTERPRISES

(A CASE STUDY OF EMENITE NIGERIA LIMITED ENUGU)

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ABSTRACT

The purpose of this research work is to evaluate how manpower training programme contribute in aiding management in achieving the organizational objectives or goals.

It is equally believed that recommendations of this research work will be useful to most business organizations especially Emenite Nigeria limited Enugu.

This research work was presented in three chapters; chapter one, deals with the introduction which contains the background of the study brief history of Emenite Nigeria limited Enugu; inclusive is the statement of the study objectives of the study and definitions of important terms.

Chapter two, deal with the literature review while chapter three treated the research design and methodology, presentation and analysis of data were treated.

TABLE OF CONTENTS

 CHAPTER ONE

• INTRODUCTION

1.1     Background of the Study

• Statement Of The Problem
• Objectives of the study
• Importance of the study
• Scope and limitation of the study
• Definition of important terms
• References

CHAPTER TWO

• LITERATURE REVIEW

2.1     Definition/Meaning of training

• Objectives of training
• Evaluations of training
• Principles and techniques of training
• Methods of training
• References

CHAPTER THREE

• RESEARCH METHODOLGY

3.1     Sources of Data

• Presentation of data
• Analysis of data
• Summary of findings
• Recommendations
• Conclusion
• References

CHAPTER ONE

INTRODUCTION

1.1     GENERAL BACKGROUND OF THE STUDY

this research work is an attempt to study the importance of human resources management, in a business resources management in a business organization or enterprises which is of paramount importance to its survival.

Every organization, to a large extent depends more on these resources for the attainment of it’s objectives;

However, the objectives cannot be attain unless the organization is made of the employees who have skills, knowledge and ability to work.

Although employees may have the abilities skills and knowledge, in the long run they may find it very difficult to cope with their jobs due to many factors such as organizational changes, job changes, and technological changes and so on.

Therefore, management involves manpower training and development as one of is various activities.  When workers are employed, they are not just left to stay and work until they are done for retirement, but they are being trained in order to increase their abilities, skills and knowledge.

Experience has shown that many employees have failed in organization become their need for training was not identified or provided for as an indispensable part of management function.

However, employees are not just trained for their own benefits only, the organization stands to gain a lot from them as well.  The manpower development programme is a very important activity, management cannot afford to miss because of it’s various objectives.  A lot of reasons explain why organizations carry out manpower training.

These include:

1. to avoid high costs of wastes and equipment maintenance.
2. to improve the quality of output.
3. To improve the quality of input.
4. to lower the cost of wastes and equipment maintenance
5. To prevent turnover absenteeism and increase employee job satisfaction
6. To prevent employee obsolesce.

Considering the benefits of manpower training mention above, one is prone to say that manpower training is indispensably necessary for attainment of organizational goals.  A substantial amount of money is needed for this programme but is regard as money.

Well invested because of its various benefits.

In fact, the importance of manpower training cannot be over emphasized. It plays a large part in determining the effectiveness and efficiency of the organization.

1.2     STATEMENT OF PROBLEM

In every organization all over the world the management sets up the organizations goals and ways of achieving the goals.  The financial institution or any other organizations like Emenite LYD.

Enugu is no exception since they perform many activities in order to attain their goals effectively.  Effective and efficient workers are considered very necessary and essential.  Thus to keep and maintain those workers, they should be trained and developed as the need arises.

In the light of the objectives of the

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THE IMPACT OF STAFF CUSTOMER RELATIONSHIP ON ORGANIZATIONAL IMAGE

(A CASE STUDY OF UNITED BANK FOR AFRICA (UBA) PLC)

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ABSTRACT

Since the  abstract is a précised summary of what is actually done in a project it then means that the following information should be contained there in.

The topic under study location.  The statement of problem the research questions and research hypothesis also carried out relevant literature review of the topic under study  for purpose of carry out this study a questionnaire was designed with concrete validity and reliability.

Relevant data were collected from the respondents and analyzed accordingly.

The following key findings were made and relevant recommendations put forward.

Based on the topic the impact of staff customer relationship on an organizational image, A case study of UBA PLC Enugu metropolis.

THE KEY FINDING WERE

1. That there is poor counter service that causes delay
2. management is the cause of bank low performance based on the finding the researcher recommends that UBA PLC should employ
3. An experienced and educated public relations officer who will control the affairs of the staff and the public
4. Also they should computerize their entire department and train staff etc.

TABLE OF CONTENT

CHAPTER ONE

• Introduction
• Background
• Statement of problem
• Purpose of the study
• Scope of study
• Research question
• Research hypothesis
• Significance of study
• Definition of terms

Reference

CHAPTER TWO

2.1     Review of related   literature introduction

• Public relations and staff customer relationship in U.B.A Nig. PLC
• Effects of communication and staff customer relationship.
• Attitudes motivation and staff customers relationship
• Research design and methodology
• Research designs
• Population of the study
• Instrument for data collection
• Reliability of the instrument
• Method of data analysis
• Data presentation and analysis
• Presentation and analysis data
• Testing of hypothesis
• Summary of result

Reference

CHAPTER THREE

• Discussion conclusion and recommendations
• Discussion of result findings
• Conclusion
• Implication (s) of the research findings
• Recommendations
• Suggestions for further research

Bibliography

CHAPTER ONE

• INTRODUCTION

BACKGROUND OF THE STUDY

The staff customer relationship is a contractual relationship staff are the most important channel of communication the outsider’s opinion of the organization will be based almost entirely on the staff he knows or encounters and where by the employee is inefficient or surly the will be his (i.e. customers) image  of the organization

On the other hand in any business   where products or service are sold or rendered the customer is the key success many year ago, one of Americas greatest the whole principles of customer relation in few word the customer is always right.

Customer can make or break any commercial enterprise if they are pleased with what they buy and happy about their treatment they will continue to buy and tell their friends but if the product service or treatment is un satisfactory the customer will not only stop buying but also will tell their friends and acquaintance about the unhappy experience.

Staff relations with customers are often as much as a management problem as public officer because every organization wants to create an image for itself.  Good staff customers relationship goes hand in hand it is difficult indeed to draw a line between them because staff has repeated contract with the public. The contact provides the best means for two way communication.  They permit an exchange of question and answers this proving an opportunity to explain persuade.  They also  make it possible to offend or err.

The general public had anticipated that by now the picture of the staff customer relationship especially in the banking sector should have been pretty and nice to behold at least in terms of services attitude to work and more importantly in the upholding and up liftmen of the basic daily practices of the contract relationship.

Oral and written evidence seems to at least to the continued fall in the standard of staff customer relationship and its affect on the organizations image.

It is to appraise the extent to which the system has lives up to expectation in their system and other related area that promoted me into the research work.

The united bank for Africa limited (UBA) On which this research work  based originated from french  bank limited itself metamorphosed from BNCL Paris (Bangue national pude commerce et industry) established in 1982. the bank officially opened to business in December 1949 with a staff strength of twelve In 1960 the bank went public in accordance with the policy and intention of the French owner of the bank to sell of some of their shares to Nigerians.  On February 1961 the united bank for Africa limited with incorporated to take over the assets and liabilities of the British and French bank and was officially opened for business under the new name on October 3, 1961 was

1.2     STATEMENT OF THE PROBLEM

There appear to be evidence more conclusion about the less cordial staff customer relationship than the public outcry the poor service offered in the banking industry particular disturbing is fact that as year roll by the outcry continues to mount height.

In the light of the bout the researcher is constrained to identify and make the following attempt to find out why bank staff process

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