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THE IMPACT OF TRAINING AND DEVELOPMENT ON WORKERS PRODUCTIVITY

THE IMPACT OF TRAINING AND DEVELOPMENT ON WORKERS  PRODUCTIVITY

IN LEMON NIG PLC OWERRI

 

 

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ABSTRACT

This work is aimed at ascertaining the impact of training and development of workers in industry, i.e knowing the extent to which training and development of workers productivity have reduce most of the problems encountered in the organization. The problem of inadequate training and development on the part of the management for a particular job and fining out steps for effective training and development. the research view that  by the era of this work, the importance of training and development to the organization will be known. The instrument used for data collection were made up of primary and secondary data, interview, journals, and methods of personnel interaction. The presentation of table. The population used was 200 people while 133 were the sample size. The researcher used simple percentage method in analyzing the data and this helps in analyzing the data and ascertaining the fact that training and development are effective tools in an organization because they can lead to high level of technical competence, hence should be encouraged in an organization.

 

 

 

TABLE OF CONTENTS

 

CHAPTER  1:

Introduction

  • Background of the study
  • Statement of problem
  • Purpose / objective of the study
  • Significance of the study
  • Research Questions
  • Scope of the study
  • Definition of terms

CHAPTER  1:

           Review of Related Literature

  • Historical background of manpower training and development
  • An overview of the concept of training and development
  • Principles of training
  • Steps for maintaining the effective development & training process
  • Method of training
  • Method of developing managers.
  • Relationship between training Development and productivity
  • Reason for training and development of workers productivity
  • Problem of training and development
  • Solution to problem of training and development
  • Consequences of lack of training on employees productivity
  • Summary of the chapter.

 

CHAPTER  3:

Research  Methodology

3.1     Design of the study

3.2     Area of the study

3.3     Population of the study

3.4     Sample of the study

3.5     Instrument  for data collection

3.6     Validation  of the Instrument

3.7     Distribution and Retrieval of the instrument

3.9     Method of data Analysis

CHAPTER  4:

Data presentation and Analysis

CHAPTER  5:

SUMMARY OF FINDINGS,  CONCLUSION AND RECOMMENDATIONS

  • Summary of the Findings
  • Conclusion
  • Recommendation
  • Limitations of he study
  • Suggestions or further research

References

Appendix A

Appendix B

Questionnaires

 

 

CHAPTER  1

INTRODUCTION

1.1     BACKGROUND OF THE STUDY:

The major issue here is the impact of training and development on workers productivity.

According to Chukwuemeka  (2015:3,7), in his first published text other functions of management (incisive approach) the most valuable assets of any organizations are employees. Hey can as well called human resources. Employees are the people who work for the organization. For employees better performance, the management organize a programme which is training and development as the method for enhancing the employees skills, increasing the individual and organizational performance, improving the employee morale and achieving the business growth and success. This programme improves employees knowledge, skills and ability all this acquire enable them to be more competence and effective with their job and this leads to an increase in their productivity.

This research work is aimed at finding out the impact of training and development towards workers performance and productivity with particular reference to lemon Nigeria Plc. In summary, training and development of workers are factors that influence productivity, effectiveness and performance in organization.

The historical background of lemon become the word called famous brand it is today.

1899 THE FIRST BOTTING

Two young attorneys form Chattanooga, Tennessee believed they could build a business around lemon Nigeria Plc.

1.2     STATEMENT OF THE PROBLEM

Recent, business organization has distressed, organization has plan, and the resulting strategy and continue survived is for these in development toward the workers productivity. Most especially on this question, How training and development does promotes the workers productivity. Training and development has been for obvious reasons depending on the motive and reason.

1.3     PURPOSE OF THE STUDY

To identify some techniques of manpower, training and development.

To identityproblems, encountered in manpower training and development.

To proffer solution to the identified problems.

To find out the impact of training and development on workers productivity and performance.

To highlight the need for manpower training and development in the industry.

1.4     SIGNIFICANCE OF THE STUDY

The findings of the study will aid the national industrial and social-economic policy makers to design potential, viable and implementative policies in training and development programme for workers in the country. The work will also take a national view of the training and development needs of Nigerian workers in terms of their skills attitude self comportment, efficiency, high quality production, reduction in labour turnover, industrial accidents wastages. The study will also add to the stock of existing knowledge on training and development of workers in Imo state

1.5     RESEARCH QUESTION

This research work seeks to answer the following research questions.

1        What is the impact of training and development on workers productivity and performance?

2        What are the factors that hinder effective and efficient training and development exercise?

3        What are the steps to effective training and development and also productivity?

4        What is the relaltionship between training and development and productivity?

5        to what extent should negative attitude of training of trainees effected to the train and development effort on cost and productivity?

 

1.7     SCOPE / DELIMITATION OF THE STUDY

This work is taking a single organizational out-look of lemon Nigeria Plc Owerri. The research restricts itself to examine and evaluating the impact of training and development on workers.

1.8     DEFINITION OF TERMS

Training: Is a systematic process of changing the behaviour and attitudes of employees in a direction that will increase the achievement of organizations goals.

Development is he process by which an employee systematically transfers form one schedule to another in a deliberate effort in situation and acquisition of different experience.

Planning: It involves identifying and selecting appropriate  goals.

Skill: Skill is the ability to do work, the strength to be able ot do something very perfectly and expertly.

Productivity: It is a measure of efficiency of a person, machine, factory, system etc. in converting inputs into useful output.

 

 

 

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THE CHALLENGES AND PROSPECTS OF SOLE PROPRIETORSHIP

THE CHALLENGES AND PROSPECTS OF SOLE PROPRIETORSHIP

 

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CHAPTER 1

INTRODUCTION

  • Background of the Study

Historically, sole proprietorship is defined as the oldest, most common and simplest form of business organization. Sole proprietorship is unofficial because it is not subject to federal or state regulation, also it is relatively simple to manage and control. In this type of business, one person that is the proprietor provides all the capital required to carry on the business.

Characteristics of sole proprietorship are that the owners are inseparable from the business. More so, that proprietor provides the initiative controls the business and retains all the profit arising from the business. The owner takes all the risks and bears all the losses sustained in any bad year. However, we should remember that those who lend money and extend credit to the sole proprietorship also should be part of the risk in that. A loss, incuitably falls on them if the owner proves unable to pay the debts.

A sole proprietorship is a company which is not registered with the state as a limited liability company or corporation. The owner does not pay income tax separately for the company but he/she reports business income or losses on his/individual income tax return.

However there are other forms of business organization such as:

Partnership Business: Which is the association of people who co-owned a business for the purpose of making profit?

Limited Liability Company: Is a business owned by a number of people, operated as a legal person on behalf of its owner with the usual motive of profit.

All these business organizations are formed for the purpose of making profit. Despite these forms of business statistics shows that much eighty five percent business organization in Nigeria today is sole proprietorship whether in small scale or collage industries.

However, one of the characteristics of sole proprietorship which is profit motive has been created by making a good production in other to satisfy their customer. Therefore, sole proprietors should try to produce the right product in other to satisfy the customers.

Business organization therefore should research on the challenges and prospect which will help them in a good production. Also this research work of Ugomentus enterprises Nigeria limited will be of help.

 

  • Statement of the Problems

It has been observed that sole proprietors contend with daunting challenges.

Taking the plunge and becoming your own boss is risky at the best of times, but the danger for sole traders is higher than for other types of business. According to official statistics, sole traders are more likely to fail than any other kind of small business with 20% of self-employed people packing up their ventures each year. It is easy to see why the cost and time pressures of establishing a business is a huge burden for just one person. Indeed, there are amyriad of challenges that face sole trader when they standout.

Sole proprietors have to realize that a one person company can’t keep up with businesses that have multiple employees. The world more so quality today and sole proprietors will have to think about how to evolve their business and potentially bring on management team.

No matter what industry they are in, its most important for sole proprietors to be organized are efficient in order to succeed.

Another challenge of sole proprietorship is “decision making” and management control. Sole proprietors are in full control of every aspect of the business. Sole proprietors do not engage the services of competent and qualified personnel. The result in taking irrational decisions which impact negatively on business operation. Hence, lack of requisite skills and knowledge pose daunting impediments to the growth of the business.

Life is a challenge to sole proprietorship. A sole proprietorship will automatically end if the owner dies, decides to retire, or sell the business. This is in contrast to a corporation or LLC (Limited Liability Company) which enjoy continuity.

 

  • Purpose of Study

The broad objectives of the study are to examine that challenge and prospects of sole proprietorship. The study also includes:

  1. Determine the sources of fund for the sole proprietor.
  2. Determine the challenges of sole proprietorship.
  3. Determine solution to these challenges.
  4. Determine how concentration of ownership policy and management control of an individual favour sole proprietorship.
  5. Determine how external environment favour sole proprietorship.

Determine those factors that will facilitate the growth of sole proprietorship.

 

Significance of the Study

The study will go a long way in solving most organizational problem with regards to solve proprietorship organization.

The study will help sole proprietorship, partnership, corporation and enterprises in Nigeria especially Ugomentus Enterprises Nigeria Ltd in contending with the daunting challenges of the business environment and in tapping the existing opportunities fully. It will help the sole proprietors to gain better insights into the management of their business ventures. Future researchers will also use the study as a spring board for conducting their studies. It will help the sole proprietor to manage their business ventures efficiently.

  • Research Question
  1. What are the sources of fund to the sole proprietorship?
  2. What are the challenges of sole proprietorship?
  3. What are the solutions to the challenges of sole proprietorship?
  4. Does concentration of ownership policy and management control favour sole proprietorship?
  5. Does external environment favour sole proprietorship?

What are those factors that would facilitate the growth of sole proprietorship?

 

 

  • Scope of the Study

The research work is concerned with the challenge and prospects of Ugomentus Nigeria Ltd, Oba.

  • Definition of Terms
  • Sole Proprietorship: Is the simplest and oldest form of business organization. It is owned and controlled by one person.

 

  • Capital: The money or wealth needed to produce goods and services.

 

  • Partnership Business: This is a single business where two or more people share ownership.

 

  • Registered Company: An association or collection of individuals, whether national persons, legal persons or a mixture of both, registered under the company’s act.

 

  • Limited Liability Company (LLC): It is a business structure than combines the pass through taxation of a partnership or sole proprietorship with limited liability of a corporation.
  • Limited Liability: Is where a person’s financing liability is limited to a fixed sum, most commonly the value fo aperson’s investment in a company.
  • Enterprise: A company, business, organization or other purposeful endeavours.
  • Insurance: A means of indemnity against a future occurance of an uncertain event.

 

  • Tax: Money paid to the government other than for transaction – specific goods and services.

 

 

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LOCAL GOVERNMENT AUTONOMY AND GRASS ROOT DEVELOPMENT

LOCAL GOVERNMENT AUTONOMY AND GRASS ROOT DEVELOPMENT (A CASE  OF NSUKKA LOCAL GOVERNMENT OF ENUGU STATE)

 

 

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ABSTRACT

Local government  Autonomy and grass root development ( A case of Nsukka Local government of Enugu state). The purpose of the study is to determine how local government autonomy has affected grass root development in Nsukka Local government Area of Enugu State. A total population of seven hundred and fifth staff working at Nsukka Local government was chosen for the study. The sample for the study was 213 staff using yaro yamani method. Three (3) research questions were formulated to guide the study. Data analysis was done using simple percentage.

 

The major findings of the study were: Nsukka Local government lacks political autonomy as the State government interferes in their bye-law and policy making process, the Local government is not been financed properly and even when financed the State will hinder such by interfering through the State joint Local government Account, administratively, the state determine, discipline, recruit, promote etc the Local government staff and thereby denying administrative autonomy over their personnel. Despite these problems, it was recommended that: Nsukka Local government should have control over it’s finance, their personnel should be appointed, recruited, promoted, discipline by themselves. They should equally make their bye-law and other policy making themselves so as to boost it’s autonomy.

 

TABLE OF CONTENTS

CHAPTER ONE:

INTRODUCTION……………………………………………………………..1

1.0     Background of the study ……………………………………….………1

  • Statement of problem……………………………………………………5
  • Purpose of the study…………………………………………….………7
  • Research Question ………………………………………………………8
  • Statement Hypothesis ……………………………..……………………9
  • Theoretical frame work………………………………………..………10
  • Significance of the study………………………………………………11
  • Scope of the study……………………………………..………………12
  • Limitation of the study…………………………………………………12
  • Definition of terms …………………………………………………..13

 

 

CHAPTER TWO:

Review Literature ……………………………………………………………16

  • Introduction …………………………………………………..………16
  • Indices for measuring Local Government autonomy………….…….19
  • The quest for Local Government autonomy and 1976 Local Government reform………………………………………………….20
  • Gras root development ………………………………………………22
  • Challenges to full Local Government autonomy…………..………..24
  • Summary of the literature Review ………………………………….25

 

CHAPTER  THREE:

RESEARCH DESING AND METHODOLOGY…………………….…….27

3.0     Design of the study………………………………………………….27

3.1     Area of the study……………………………………………….…….27

3.2     Population of the study………………………………………..…….28

3.3     Sample size / sampling techniques…………………………….…….28

3.4     Instrument  for data collection ………………………………..…….29

3.5     Reliability of  the instruments ………………………………….……….29

3.6     Validity of the instruments ……………………………………………….29

3.7     Distribution and Retrieval of the instrument  ……………………….29

3.8     Method of  data Analysis …………………………………………….30

CHAPTER FOUR:

4.0     DATA  PRESENTATION  AND ANALYSIS ……………………………31

4.1     Data  Presentation  and Analysis …………………………………….31

4.2     Analysis of research question …………………………….………….32

4.3     Testing of Hypothesis    ……………………………………….…….39

4.4     Interpretation of results ……………………………………………….48

CHAPTER  FIVE:

SUMMARY OF FINDINGS / CONCLUSION AND RECOMMENDATION

  • Summary of Findings ………………………………………………….49
  • Conclusion ……………………………………….……………………….51
  • Recommendation ……………………………………………………….52

References………………………………………………………………….54

Appendix A………………………………………………………….…….55

Questionnaires …………………………………………….……….…….56

 

CHAPTER ONE

INTRODUCTION

 

  • BACKGROUND TO THE STUDY

 

The struggle for Local Government Autonomy in Nigeria has been a recurring issue. It is as old as the history of Nigeria colonial state. Local government Administration practiced anywhere in the world is largely dependent on the historical, geographical, political and economic life of the citizens. Nigeria with a long history of slavery. Colonization, as well as military and civilian administration which have to a large extent determined the system of local government Administration up till date. This work intend accessing the various reforms or ordinance that the local government system in Nigeria has witnessed since 1914 during the amalgamation of the Northern and Southern protectorate by Fredrick Lord Laggard.

 

The Local Government during this period of 1914 is based on the Native Authority system whereby indirect rule and exploitation was the order of the day. According to Ogunna (1996), Native Authority is the traditional political authority at the Local Level which formed part of the machinery of British colonial government charged with the responsibilities of maintaining law and order. Based on the Native Authority ordinance of 1916, a unified Local Government System was established in the Northern part because of their Emirate system of Administration practice before the colonial Administration. This Native Authority was later extended to the East and South with varying degree of success. This native Authority did not satisfy the needs and aspiration of the local people and it arouse agitation from the rural citizens especially from the educated elites in the southern Nigeria craving or desiring for a greater participation in their own affair.

The Native Authority Ordinance failed because it has no autonomy to meet up with the demands of the citizen and as a result, the first Local Government reform was ushered in. Thus after the second World War in 1945, the colonial policies on Local Government changed coupled with the demands for greater participation and this led to the adoption of the representative or liberal democratic system of Local Government in the 1950s.

 

The 1950 Local Government reform serves as a foundation on which modern Local Government was built in Nigeria as it abolished the native Authority system. This reform paved way for the following features in Local Government system; it has a three tier system (country, district and local council), it was granted the power of taxation as a source of funding, it introduced popularly elected Local Government council but the franchise is based on tax payers and it equally recognize that the Local Government should be given adequate autonomy as the council were given financial and Administrative power. According to Ogunna (1996). This reform introduced representative democratic Local Government system on the negative side. It suffered from conflicts among the tiers, inadequate funding, poor staffing, bribery and mal administration. As a result of these problems coupled with intense politicking, no reform could be initiated until the military seized power in 1966 which rudely terminated the first republic. The 1966 Local Government reform was to correct the ills of the Local Government system they inherited.

 

However, all these reforms did not ensure a complete autonomy of Local Government system until the introduction of the 1976 Local Government reform under the military administration of General Olusegun Obasanjo. This reform marked a turning point in Local Government Administration in the country. This reform were the federal government response to the recommendation of Chief Jerome Udoji public service review commission of 1974. The reform aim to make the Local Government more effective in their primary role of bringing development to the grassroots. It established a multi-purpose single tier system throughout the country, with the same structure and function. Local Government were recognized as a third tier of government with the federal structure. It provided for the Local Government to receive their statutory allocation from Federal Government through the State

Government. They were democratized through popular or indirect election. The Local Government were given specific function to perform and enshrined in the fourth schedule of the 1979 constitution. Local Government were granted a relatively high level of autonomy.

From all indications, this reform is very important and distinct from other reforms and that is why Adamolekun (1979:3) has observed, what distinguished the 1976 Local Government reform from all the previous reform exercise in the country is the formal and clearly recognition of the Local Government as constituting a distinct level of government with definite boundaries, clearly stated functions and provision for ensuring adequate human and financial resources.

Despite all these constitutional provisions which granted the Local Government autonomy in all ramifications, there is still little or no development they have brought to the rural dwellers which ought to be their utmost share from the National cake.

At this juncture, the researcher is solely directed at accessing the impact, status, entity and autonomous existence of Nsukka Local Government in the development of their grass root.

1.1         STATEMENT OF THE PROBLEM

The rate of interference and control which the State and Federal Government put on Nigerian Local Government cannot be over emphasized. This which has eaten up the Local Government, does not only affect the Local Government Chairmen and Councilors but as well as the local people who feel neglected in the National cake, resources, and revenue allocations, the high rate of over dependency by the Local Government on the federal and state Government in terms of finance administration. Some Authors, scholar and Administrator argue that this tier of government should be scraped away irrespective of it’s constitutional and legal frame work.

To the Chairman and Councilors, it posses a problem as regards to law making, policies and implementation functions allocated to them by the constitution.

Administratively, the personnel and human resources management of the Local Government in term of recruitment, promotion, security and disciplines staff within it’s area of jurisdiction is not free and fair. The State and Federal Government control them through the introduction of the integrated staff system.

Financially, Local Government do not enjoy autonomy. Their freedom to impose local taxes, generate and allocate revenue within it’s assigned source, allocates it’s financial and material resources, determine and authorize it’s budget is greatly influence by both the Federal and State Government. The statutory allocation which they receive through the State -joint Local Government Account is highly hampered by the State Governors.

Therefore, it is these view that the researcher deem it necessary to examine and access how autonomous Nsukka Local Government Area of Enugu state is in relation to grass root development.

  • PURPOSE OF THE STUDY

The main objectives of this research work is to determine how Local Government Autonomy has affected the grass root development in Nsukka Local Government Area of Enugu State.

However, in specific terms, the study is based at the following points:

I       To acertain whether the process of law making and policy implementation by the Councilors and Chairmen affects the grass root development of Nsukka Local Government Area.

ii      To determine how the personnel Administration of Nsukka Local Government Area hampers it’s grass root development

iii     To determine whether State interference in the financial allocation of Nsukka Local Government affects it’s grass root development.

1.3   RESEARCH QUESTION

The following research questions has been constructed as a guide to the success of this research work in order to obtain a useful result.

I       To  what extent has the process of law making and policy implementation by the Councilors and Chairmen affects the grass  root development of Nsukka Local Government Area.

ii      To what extent has the personnel Administration in Nsukka Local Government hampers it’s grass root development.

iii     To what extent has the State interference in the financial allocation of Nsukka Local Government affects it’s grass root development.

1.4   STATEMENT OF HYPOTHESIS

Ho:   Law making process and policy implementation by the Councilors and Chairmen does not affect the grass root development of Nsukka Local Government Area.

Hi:    Law making process and policy implementation by the councilors and chairman does not affect the grass root development of Nsukka Local Government Area.

Ho:   The personnel Administration of Nsukka local government does not hamper it’s grass root development.

Hi:    The personnel Administration of Nsukka local government does not hamper it’s grass root development.

Ho:   The State interference in the financial allocation of Nsukka Local Government does not affect it’s grass root development.

Hi:    The State interference in the financial allocation of Nsukka Local Government does not affect it’s grass root development.

  • THEORETICAL FRAMEWORK

The researcher employ General system theory in the course of this work.

This theory has so many writers on it such as Almond (1960), Easton (1965), Adamolekun (1983) and Offiong (1996). This theory argue that every system, including political system has a sub-system, including political system has a sub-system which make up the entire system. They have assigned function and provided with enabling empowerment, including resources, appropriate authority that enable them discharge their responsibility optimally.

 

Applying this brief exposition of the political system analysis to the Nigerian local government system, the local government in the country constitute the sub-system. They must be handled well in terms of being fed with adequate inputs (that is resources and appropriate authorities) as provided in the constitution of the federal republic of Nigeria so that they can contribute appropriately to the goals of Nigerian political system as well as it’s stability. Form these, it is very useful to realize the importance of the general system theory in handling Local Government Autonomy in Nigeria.

They has been assigned with responsibilities to perform which benefit the people, not as part of Federal or State Government. So, if Local Government is not treated as a sub-system, it will bring frustration to the performance of their function and on the long run bring dissatisfaction among the rural people and their National cake will be neglected too.

  • SIGNIFICANCE OF THE STUDY

This research work would be of benefit to the rural people in Nsukka Local Government of Enugu State. At the end of this work, the rural people will be able to enjoy their constitutional right which is rural development and when such is granted to them, they will no longer feel neglected in the National cake which has been their utmost need from the Local Government.

For scholars, researchers and Authors, they could also use or gather information to review this work and also use it as a reference to any related work they are writing since this work is reliable and validated.

1.7   SCOPE OF THE STUDY

Local Government Autonomy and Grass root development. A of study of Nsukka Local Government Area of Enugu State.

1.8   LIMITATION OF THE STUDY

The researcher encountered so many constraint while carrying out this research work. The problems and the solutions are as follows: lack of power supply by the Enugu electricity Distribution Company (EEDC) Since power supply has been a serious problem in Oko community, the researcher re-schedule reading at night to day time so as to avoid the problem of power supply.

Lack of fund: This problem was solved as it propel the researcher to borrow money from friend and families to supplement the cash saved before this work.

Lack of time: The researcher adjusted most of it’s programmes that does not add any value to the success of this work.

Lack of material: Since there is no sufficient material for the research work, the researcher joined a study group were most of the problems confronting the work is discussed and settle. The researcher equally made out time to visit the cyber café for more information so as to supplement the information gotten from study group.

These are the problems encountered by the researcher and how the researcher equally over come it so as to make this work successful.

 

1.9   DEFINITIONS OF TERMS

The following terms are used in this study which have unique meaning that could be subjected to different meaning form different persons; are defined as follows:

GOVERNMENT: It is a machinery through which the will of a State (country) is formulated expressed and attained

AUTONOMY: It is the freedom for a country, a region or an organization to govern itself independently; the ability to act and make decision without being controlled by anyone.

REFORM: This means the improvement or amendment of what is wrong, corrupt and unsatisfactory.

ORDINANCE: It is a degree or law promulgated by a state or National Government without the consent of the legislature such as for raising revenue through new taxes or mobilization of resources during an emergency.

AUTHORITY: It is define as the process or right to give order and enforce obedience.

ALLOCATION: It means an authorization to incur expenses or obligation up to a specific amount, purpose and within a specified period.

ENTITY EXISTENCE:  A Government or organization is said to be an entity if it has the ability with essential corporate power, names to engage into contract, sue and be sued and acquire properties.

DEVELOPMENT: It means a process in whitish something passes by degree to a different stage (especially a more advanced or mature stage).

GOVERNMENT AS A TIER: A government character and entity existence.

NATIVE: Characteristics of or existing by virtue of geographic origin.

ADMINISTRATION: Is all about getting things done with co-coordinated effort of man using effective use of other available resources to get things done.

PERSONNEL MANAGEMENT: It is that part of management process which is primarily concerned with human constituents in an organization.

CONSTITUTION: It is a whole body, fundamental laws, custom belief etc according to a particular state operation.

 

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LEADERSHIP AND MOTIVATION AS ESSENTIAL TOOLS FOR ORGANISATIONAL GROWTH AND EXPANSION

LEADERSHIP AND MOTIVATION AS ESSENTIAL TOOLS FOR ORGANISATIONAL GROWTH AND EXPANSION ( A CASE STUDY OF UNION BANK PLC, ABA)

 

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ABSTRACT

(People entering employing organization) go into these organization with a lot of expectation in mind, in most cases, they (seek) good salary and other motivational factors if they are to be retained in the organization these motivation. Job security, efficient medical services, pension scheme, recognition, transportation, housing, good working condition, promotion among others. Where these leadership appear adequate and meet the expectation of staff. They are retained. Apart from its ability to retain the staff, good leadership system is also capable of motivating work to put in their best in the performance of their efforts are adequately rewarded. Absence of good reward would bring about decline in performance, which will automatically effects the organizational growth in order to get the best out of staff, banks try to motivate their staff in such a way that they are motivated to perform at their best so as to increase the growth of their organization there by entiancing profit. It is in recognition of these facts that we want to examine the leadership and motivation of union bank Plc, using their branch at Aba as a case study to find out if staff are well motivated so as to enable it compete favourably with other financial / institutes / Banking industries in the country and the researchers findings pointed to the fact that leadership and motivation bring about the growth of an organization.

 

TABLE OF CONTENTS

CHAPTER ONE: INTRODUCTION

1.1      Background of the study

1.2      Statement of the problem

1.3      Objectives of the study

1.4      Research questions

1.5      Research Hypotheses

1.6      Significance of the study

1.7      Scope and limitations of the study

1.8      Definition of terms

 

CHAPTER TWO: REVIEW OF RELATED LITERATURE

2.0      Introduction

2.1      Non-financial motivation

2.2      Philosophies of human nature and motivation

2.3      Expectancy motivation theory (Victor Vroom)

2.4      Situation / contingency theory of leadership

2.5      Motivation of the Nigeria worker

2.6      Summary of review of related literature

 

CHAPTER THREE

RESEARCH METHODOLOGY

3.0      Introduction

3.1      Research Design

3.2      Area of the study

3.3      Population of the study

3.4      Sample and Sampling technique

3.5      Methods of Data collection

3.6      Methods of Data Analysis

 

CHAPTER FOUR

PRESENTATION AND ANALYSIS OF DATA

4.0      Introduction

4.1      Analysis of questionnaire

4.2      Result of testing of hypothesis

 

CHAPTER FIVE

SUMMARY, CONCLUSION AND RECOMMENDATIONS

5.1      Restatement of the problem

5.2      Summary of findings

5.3      Conclusion

5.4      Recommendations

5.5      Suggestion for further study

References

Questionnaire.

 

CHAPTER ONE

INTRODUCTION

 

1.1     BACKGROUND OF THE STUDY

The most important human activities is leadership questions and motivation, ever since people began forming groups to accomplish aims, they could not achieve their aims as individuals. Leadership has been essential to ensure the coordination of individual efforts. A society has come to rely increasingly on group efforts and as many organized group have become large, the task of leaders has been rising in importance.

Leadership we know have no universal definition some leadership scholars have defined it according to their views.

Therefore leadership could be seen as a social influencing process for the attainment of goals. A leader is the most influential person in an organization who provides direction, guides group activities and ensures that group objectives are attained (Nwachukwu, 1999:146) furthermore he saw leadership as a process where one person exerts social influence over the members of a group.

Motivation are those various reason why people work, may be to earn respect among associate to earn salary and wages to acquire prestige and honour. In all these variety of reasons, culture seems to be a determing factor what actual make the between healing and sick organization and the worker. According to Howell and Dipboye (1982) they mostly depends on organization ability to discover sustain and meet the workers need.

Therefore motivation can be seen as what ever thing that makers a person to bring out his or her best.

Management is the process of utilizing resources of a firm that accomplish designated objectives.

  1. PROFILE OF UNION BANK PLC, ABA

Union Bank of Nigeria Plc was established in 1917 as a colonial Bank with its fist branch in Lagos. In 1925, Bardays Bank acquired the colonial Bank, which resulted in the change of the Bank’s name to Bardays Bank (Dominion colonial and overseas). Following the enactment to be incorporated locally, Barclays Bank (D.C.O) in 1969 was incorporated as Barclays Bank of Nigeria Limited. The ownership structure of Bardays Bank emained un-changed until 1971 when 8.33% of the Banks shares were offered to Nigerians in the same year, the Bank was listed on the Nigerian stock exchange. As a result of the Nigerian Enterprises Promotion Act of 1972, the federal government of Nigeria acquired 51.67% of the Bank shares, which left Bardays Bank Plc, London with only 40%. By the enactment of the 1972 and 1977 Nigeria Enterprises promotion Acts, Bardays Bank International disposed its share holding to Nigeria in 1979. To reflect the new ownership structure and in compliance the name Union Bank of Nigeria Plc.

Union Bank Group operates an interlocking organizational structure whereby some board members of union Bank of Nigerian Plc act as external directors in subsidiaries and associated companies. This arrangement, ensures effective oversight and participation in the decision making process of these companies thereby safeguarding the Banks investments.

1.2     STATEMENT OF THE PROBLEM

Management of organization have over the years been faced with a lot of problems which have in one way or the other hindered organizational growth and development some of these problems could be seen as follow: indiscipline of workers, high rate of absenteeism, high labour turn-over, job irritability, lack of motivation and reduced productivity.

INDISCIPLINE OF WORKER: This has contributed a lot to the problems of organizations. Some workers have been found in the habit of disobeying simple instructions from their superiors, which in one way or the other jeopardize organizational growth and development.

HIGH RATE OF ABSENTEEISM:- The rate at which workers absent themselves from duty without permission from the appropriate authority for reasons best known to them have really pose a problem on management of organizations.

HIGH LABOUR TURN OVER:- The rate at which people go out of an organization (skilled and unskilled workers) is also a problem which have retard productivity in many organizations.

JOB IRRITABILITY: This may come as a result of tiredness of the job, due to lack of enthusian on the said job. This is also a problem to organization.

Lack of motivation:- eg low pay, poor performance appraisal lack of staff training and lack of staff promotion will retard workers from doing their work effectively and efficiently since their efforts are not rewarded as at when due.

REDUCED PRODUCTIVITY: This is also a problem to management of organization. When productivity is reduced, an organization tends to suffer.

1.3     OBJECTIVES OF THE STUDY

The researcher tends to find out the effects of leadership and motivation in management of organizations she find out this research work in order to know the effect of autocratic and laisser faire styles of leadership on workers productivity and how best to boast employees morale and increase their sense of belonging which in turn will lead to increased productivity in organization. She tends to discover how best leadership and motivation will minimize the problems encountered by organizations. This study aims at determing the clausable course and effect relationship by observing existing consequences and then reflecting back on the data so collecting clause able courses e.g A researcher. Who wants to find out the effect of class size on the performance of students should compare the class size of some years and corresponding the over all performance of the class for several group, this involves an investigation past event, development and experiment. Investigation comprises a thorough evaluation and analysis of evidences in order to establish facts.

One which sees to abstain how some dimension valuables or characteristics of a given population change with time. The study attempts to describe the nature and degree of growth maturity and valuations in behaviours among members of the group.

1.4     RESEARCH QUESTIONS

This research project tends to answer the following questions.

1)      What are the effect of leadership and motivation on management of organizations?

2)      Does the type of leadership practiced affect employees morale and consequently their output

3)      Is there any effect of employee’s behavior on organizational productivity?

1.5     RESEARCH HYPOTHESIS

A hypothesis is a proposition assumed for the sake of argument or a theory to be proved or disproved by to facts. It is an assumed answer to a problem. It is also a guide to a research work.

H01: Lack of motivation in organization does not lead to low productivity.

H02: The type of leadership an organization practiced does not affect employee’s morale and their output.

1.6     SIGNIFICANCE OF THE STUDY

The significance of this research work lends creduce to this exercise. It serves as an enlightenment to management of organizations on how best to boost the morale of their employees through motivation which in turn increases their sense of belonging and their output. This work will also serve as a panacea to management of organizations in arriving at dependable solutions to management consultants. This work will serve as a guide to political leaders on the type of leadership style they will adopt, which will faster peace and stability in the society.

This work will serve as a guideline for future researchers to critically examine the concept of leadership and motivation on effective management f organization. This work is also significant to the researcher for the fulfillment f the award of the High National Diploma.

1.7     SCOPE AND LIMITATIONS OF THE STUDY

This research work is restricted to the office of Union Bank of Nigeria Plc, Aba branch. It is limited to the effect of leadership and motivation in management of organization. All thing been equal, the researcher would like to cover as much area as possible but it is impossible because of some circumstances, which was beyond his control.

The constraints could be seen as follows: Finance, lack of time due to the tight schedule of academic calendar, unwillingness of some of the respondents to answer questions, posed by the researcher, rainfalls which restricted the researchers movement and act of God. All these place limitation on the extent the researcher can go.

 

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1.8     DEFINITION OF TERMS

1)      Motivation: Can be defined as a process of the reason one does or behaves in a particular way. He is motivated entirely by self interest. To make what to do especially that involves hard work and effort.

2)      Organizational: Can be defined as a group of people who from a business, club, etc. together in order to achieve a particular aim. To work for a business (political) voluntary organization, the world health organization. He’s the president of a large international organization.

3)      Leadership: It state or position of being a leader. Leadership it is the ability to be a leader or the qualities a good leader should have: leadership qualities / skills, strong leader is needed to captain the team. A group of leaders of a particular organization, etc.

4)      Growth: It is the process (of people animals or plants) the process of growing physically, mentally or emotionally, lack of water will stunt the plant’s growth. Remove dead leaves to encourage new growth a concern with personal (mental and emotional) growth and development, growth hormones designed to make grow faster.

5)      Management: The term management has been used in different way’s to describe an essential aspect of organizational activities which determine how people should work and the materials to be used in achieving organizational goals.

6)      Business: The term business has been generally defined as an occupation, task or duty which a person undertakes to earn a living.

7)      Economic system: The economic system determines the pattern of ownership of factors of production and economic resources and the production and distribution of goods and services.

8)      Organizing: Is defined as involving the determination of activities to be performed in order to achieve goals.

9)      Communication: Is the medium through which information is passed. In essence, to communicated is to pass information. Information is anything that reduces or eliminates the uncertainty in any given situation. Information is needed by everyone working in an organization to do his or her duty very well.

10)    Information system: Is a set of resources man, materials and procedure defined to attain information goals within a socio-economic environment which produces and utilizes the system as tool for development (Hayes, 1975).

 

CHAPTER TWO

REVIEW OF RELATED LITERATURE

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EVALUATING THE ROLE MULTINATIONAL COMPANIES AND THEIR SOCIAL RESPONSIBILITIES

EVALUATING THE ROLE MULTINATIONAL COMPANIES AND THEIR SOCIAL RESPONSIBILITIES

A CASE STUDY OF CHEVRON PLC PORT-HARCOURT RIVERS STATE

 

 

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 GTBANK
Account Name : Chi E-Concept Int’l
ACCOUNT NUMBER:  0115939447
First Bank:
Account Name: Chi E-Concept Int’l
Account Name: 3059320631

We also accept :   ATM transfer , online money  transfer 

OR
PAY ONLINE USING YOUR ATM CARD. IT IS SECURED AND RELIABLE.

Enter Amount

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Call Help Desk Line :  08074466939,08063386834.

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08074466939 Or 08063386834,   The Project Title  You  Selected On Our Website , Amount Paid, Depositor Name, Your Email Address, Payment Date. You Will Receive Your Material In Less Than 1 Hour Once We Confirm Your Payment.

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TABLE OF CONTENTS

 

CHAPTER  1

Introduction

  • Background of the study
  • Statement of the problem
  • Purpose of the study
  • Significance of the study
  • Research Question
  • Scope of the study
  • Definition of Term

CHAPTER 3

Methodology

3.1     Design of the study

3.2     Area of the study

3.3     Population of the study

3.4     Sample of the study

3.5     Instrument for data collection

3.6     Validation of the instrument

3.7     Distribution and Receival of Instrument

3.8     Method of data analysis

CHAPTER 4

4.1     Data presentation and Analysis

CHAPTER 5

Summary, Conclusion and Recommendation.

5.1     Summary finding

5.2     Conclusion

5.3     Recommendation

5.4     Limitations of the study

5.5     Suggestions for further Research

References

Appendices

Questionnaire

 

 

ABSTRACT

This research work to investigate and evaluate the role of multinational companies and their social responsibilities in port-Harcourt rivers state with special emphasis on (chevron Nigeria Plc). It expresses the need for multinational companies to assist the communities on which they operate and run their business. It also reviews the background of the study including a brief history of chevron Nigeria Plc, the sample size of 370 was randomly selected and use out of the total population 500 workers and based on these 370 questionnaires was distributed to ascertain the social responsibilities of chevron plc to their host community. The basic impediment to the companies objectives are discovered to be the problem of pressure groups affecting the corporation improper financial management, riot by indigenes of the host community and vandalization of the company’s property. Similarly, the community experience some problems as a result of the company’s operations, these includes business hazards on environment such as air, lend, water pollution and consumerism. The findings revealed that business social responsibilities creates cordial relationship between Chevron Plc and its host community which helps in raising the standard of living of the people of the community. It is recommended that the company should give employment to the indigenes and scholarships to their children, the company should establish centers where training programmes should be carried act for training their staffs to increase efficiency and success of Chevron Plc. If is also recommended that the host communities should not in turn make the company their enemies rather they should reason together for mutual growth.

 

 

 

CHAPTER ONE

INTRODUCTION

 

Background of the study

 

To enhance effectiveness and efficiency, companies have to create the cordial relationship with their host communities if business organization relies on society for existence it is only logical that the environment be cultivated and natured to ensure its continuity. It is only in this regards that the oriented of the modern business manager has been changed to reflect the increasing important interdependence between organizations and their communities. With these there is an increasing clamour that business should participate actively in the well being and welfare of the community, society and environment in which they operate and make their profits.

However, it is very obvious that the main motive of establishing any business is to private competitive goods and services to the consumer and society at large. This does not however mean that they have concluded their obligation to the people especially the host communities where the business is sited and operated. Although there is no law as what form of services the host community should benefit from the company. It is normally obliged to cafer for at least their host communities. This they do by aiding the development of infrastructures such as good road network where necessary and again through the provision of electricity to the local populace other forms of services that could be rendered to youth members of that community are of course the provision of gainful employment for school leavers

There are a lot of other services that the hole communities can gain from the business such as the provision of safety measures against pollution whether air, water or land.

On the other hand, the business also looks forward to the local populace for continuous patronage and also for ensuring he business of their support. Therefore the recognition of the business by the community is very important and there is the need to keep the good of the good of the society as a whole in mind while the company is the bedrock of social responsibility.

A BRIEF HISTORY OF CHEVRON NIGERIA PLC

Chevron was found in the year 1913 in the United States of America by Dr. David Rockefeller, it was formerly known as American overseas petroleum company Ltd. In 1963 when the established themselves at escravos River, it discovered oil at the koluama field, offshore Nigeria. In the same year it started drilling for oil deposits at Oka field in the present day Rivers state following the Nigeria indigenization decree of 1972 and 1978 which was designed to raise the level of Nigerian participation in business, chevron Plc divested 40 percent of its shareholdings to the Nigeria public while retaining 60 percent equity in chevron oil Nigeria Plc. Chevron is the third largest oil producer in Nigeria and one of its largest investors, spending more than N30 billion annually. The company operates under a joint venture arrangement with the Nigeria national petroleum Corporation and has assets on land swamp and near offshore concession covering approximately 2.2 million acres (8,900549km) in the Niger Delta region. In 1996, they built a states of the art 103,000 barrel storage terminal and loading facility at Onne in port-Harcourt River state. In the year 2010 chevron’s total daily production in Nigeria average 524,000 barrel of crude oil 206 million cubic feet of natural gas and 5,000 barrels of liquefied petroleum gas (LPG).

Chevron Nigeria Plc Onne-port-Harcourt has been participating in all aspects of petroleum including exploration, production, marketing, transportation and distribution Chevron Plc indulges in programmes which its purpose have been to promote academic excellence, training of indigenous workers, encouraging indigenous participation in the development of infrastructure and social amenities for the community and manpower development in Onne community in particular and port-Harcourt River state in general.

1.2     STATEMENT OF THE PROBLEM

Chevron Plc port-Harcourt encounters the problem of pipeline vandalization of the oil pipeline by the community another problem is he demonstrations being carried out by the community youths because of unemployment and this leads to serious riots which will have a negative effect to the company by hindering work performance for some weeks or even months as the case may e. this also may lead to the harassment of chevron plc staffs by the community youths.

On the other hand, the excessive government taxation levied on business actually end down the profit margin of Chevron Plc Port-Harcourt rivers states in order to take up their social responsibility. A turbulent environment is usually proned to risk, and it’s certainly should be planned for. The problem of kick back philosophy of Nigerian business rode chevron plc profit margine thus ignoring its social responsibilities.

1.3     PURPOSE OF THE STUDY

The purpose of the study are:

1        To evaluate the extent corporate organizations has contributed to the development of host community.

  1. To investigate the causes of non-challant attitude of multinational companies towards social responsibilities.
  2. To determine the extents of benefits host community has received through social responsibility.
  3. To determine the effects of social responsibility on the corporate image of an organization.

 

 

 

1.4     SIGNIFICANT OF THE STUDY

Over the years it has been very difficult for many multinational companies to exercise their full social responsibilities to their host communities which have made the communities to keep on giving some problems to the companies. It is with this view that the importance of this project cannot be over emphasized.

  1. This study will enable the management and staff of Chevron Plc Port-Harcourt rivers state and other organization to know the proper procedure of assisting their host communities.
  2. To the student. This study will expose the student to the functions performed by multinational firms their problems and possible situations.

3        To the society: This study will help the members of the society to know that multinational companies have contributed greatly to the rapid development and economic growth of the communities.

 

 

1.5     RESEARCH QUESTIONS

1        To what extent does corporate organizations contribute to he development of host community?

  1. What are the causes of non-challant attitude of multi-nationals towards social responsibility?
  2. To what extent has host communities benefited through social responsibility.

4        What are the effect of social responsibility on the corporate image of an organization.

1.6     SCOPE OF THE STUDY

The scope of the research work is limited to the establishment Chevron Plc Port-Harcourt River states. This study will be carried out with in the geographical boundaries of Onne community in port-Harcourt River states of Nigeria.

1        The attitude of the workers in matters that affects them directly are to be covered.

  1. The relationship between the management and staff of Chevron plc port-Harcourt is to be treated.
  2. Extensive discussion on how Chevron plc port-Harcourt management would imbibe discipline in the workers in order to form a stale organization would be looked into.

1.7     DEFINITION OF TERMS

  1. i) Multinational Company: According to (Eni 2005:26) a Multinational Company is an organization doing business in tow or more countries, according to Lawal (1993:285). A multination company can be defined as an enterprise which the manages interact globally by coordinating, and interchanging Technology, production sales and distribution among subsidiaries and with the parent company.
  2. ii) Business: Nnadozie and Nwana (1995:2) defined business as all profit directed economic activities that are organized and directed towards providing goods and services to mankind.

iii)     Social Responsibility: Luttans and Hodget (1976:185) defined it as the obligation of businessmen to pursue those policies, to make those decisions, or follow those line of actions which are desirable in terms of objectives and values of our society.

  1. iv) Community: A community can be defined as all the people who live in a particular area or country etc. when talked about as a group.
  2. v) Organization: David Hampton (1977:54) defined on organization as a systematic arrangement of people and technology to accomplish some purpose.