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ORGANIZATIONAL ACTIVITIES OF THE CIVIL SERVICE AND ITS EFFECTIVE UTILIZATION OF HUMAN RESOURCES MATERIAL.

ORGANIZATIONAL ACTIVITIES OF THE CIVIL SERVICE AND ITS EFFECTIVE UTILIZATION OF HUMAN RESOURCES MATERIAL.

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CHAPTER ONE

1.0   BACKGROUND OF THE STUDY

Management of Human Resources is that function of all enterprises which provides for effective utilization of people to achieve both the objective of the enterprises and the satisfaction and development of the employees. Everyone appears to agree that the present and future survival of any cooperation or enterprise, depends on the proper management of her material and human resources.

The management of both resources and all other resources is in the hands of specific human beings.

In any organization, be it private or public, a lot of money is spent on recruiting, training and motivational incentive towards improving the welfare of employees; all in connection with better production and operating activities of the enterprises. Since a lot of money is being spent in acquiring human resources, it is important to ensure adequate management of such resources and properly and effectively without some understanding of what he or she is trying to manage.

Therefore, it is the concern of managers, with the assistance of personnel, to ensure that there are people in the organization to do the job that need to be done.

The old time management believed that concentration on the material resources was not sufficient. Today, it has been realized that to achieve satisfactory production, management must depend on all necessary skill and knowledge of the worker as a social and human factor. To provide an efficient service by human resources, it requires a clear management of human functions in the provision of its service.

Therefore, human beings the springboard to productivity and where much money is being spent to acquire them, need to be adequately managed so as to achieve the purpose for acquiring them. For most organizations, human resources management is one of the most important, if not the most important function. After all, in almost every organization, the most valuable resource is the human resource.

1.1   STATEMENT OF THE PROBLEM

In carrying out this study, I am concerned with the management of human resources, and how its managerial efficiencies contribute to the attainment of the objective.

It is pertinent therefore, to be concerned with the managerial efficiency and performance, the problem of human resources in the selection, training, retraining of personnel for better performance.

Continue reading ORGANIZATIONAL ACTIVITIES OF THE CIVIL SERVICE AND ITS EFFECTIVE UTILIZATION OF HUMAN RESOURCES MATERIAL.

MINIMIZING DEFECTIVE PRODUCT THROUGH EFFECTIVE PRODUCTION PLANNING AND CONTROL IN DEFENCE INDUSTRIES CORPORATION OF NIGERIA

MINIMIZING DEFECTIVE PRODUCT THROUGH EFFECTIVE PRODUCTION PLANNING AND CONTROL IN DEFENCE INDUSTRIES CORPORATION OF NIGERIA

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TABLE OF CONTENT

CHAPTER ONE

1.1     Background of the Study      –         –         –         –         –         –

1.2     Statement of Research Problem    –         –         –         –         –

1.3     Objective of the Study –         –         –         –         –         –         –

1.4     Significance of the Study      –         –         –         –         –         –

1.5     Statement of Hypothesis      –         –         –         –         –         –

1.6     Scope of the Study-      –         –         –         –         –         –         –

1.7     Limitation of the Study         –         –         –         –         –         –

1.8     Historical Background of the Study       –         –         –         –

1.9     Definition of Terms     –         –         –         –         –         –         –

CHAPTER TWO

LITERATURE REVIEW

2.1     Production –         –         –         –         –         –         –         –         –

2.2     Planning    –         –         –         –         –         –         –         –         –

2.3     Control       –         –         –         –         –         –         –         –         –

2.4     Production Planning    –         –         –         –         –         –         –

2.5     Production Control      –         –         –         –         –         –         –

2.6     Planning and Control  –         –         –         –         –         –         –

2.7     Basic Alternatives/Process Selection     –         –         –         –

2.8     Summary of Review    –         –         –         –         –         –         –

CHAPTER THREE

RESEARCH METHODOLOGY

3.1     Research Design          –         –         –         –         –         –         –

3.2     Research Population   –         –         –         –         –         –         –

3.3     Sample Size and Sampling Techniques           –         –         –

3.4     Method of Data Analysis      –         –         –         –         –         –

3.5     Justification of Method Used         –         –         –         –         –

CHAPTER FOUR

DATA PRESENTATION AND ANALYSIS

4.1     Presentation and Analysis of Data         –         –         –         –         44

4.2     Test of Hypothesis       –         –         –         –         –         –         –         50

CHAPTER FIVE

SUMMARY OF FINDINGS, CONCLUSION AND RECOMMENDATION

5.1     Summary of Findings  –         –         –         –         –         –         –         53

5.2     Conclusions         –         –         –         –         –         –         –         –         54

5.3     Recommendations       –         –         –         –         –         –         –         55

References –         –         –         –         –         –         –         –         –         56

Appendices          –         –         –         –         –         –         –         –         57

ABSTRACT

This research work examine production planning and control as a tool for minimizing defective products through effective production planning and control in Defence Industries Corporation of Nigeria (DICON), Kakuri Kaduna. Hence the scope of the research cover every activity which has to do with production planning and control. The work covers statement of the general problems, research objectives, scope of the study, significance of the study and limitation of the study. Also diverse view of authors on production planning and control and other related areas in review. The research work employs the descriptive method for the purpose of an in-depth investigation. A sample size of 70 respondents was selected from the total population of 180 staff, questionnaire were administered to them, oral and verbal interview as well as obtaining information. Hypothesis H0 and H1 formulated on using effective production planning and control to minimize defective product in production performance. Date collected were presented and daily analyzed in tabular format using percentages, other findings of the studying centered on the required raw materials used by the organization but sourced outside the country, government policies such as hinge tax payments, customers and excise charges contributes to high production cost with locally sourced raw materials not maintaining a stable price from time to time with future plans having limitation due to some government regulations, economic downs turn, environmental factors technological changes, competitors actions. The study also brought to the fore the importance of production planning and control in the role of forecasting in production and operation management. Finally based on the findings a number of quality recommendation were offered to the organization to embrace in raw materials sourcing using alternative means i.e. research and development department, the complete computerization of the control system and other key system should be pursued effectively.

CHAPTER ONE

  • BACKGROUND OF THE STUDY

Production Planning and Control provides the foundation for any effective production management in every organization or manufacturing sector by minimizing defective products is very vital issue to a production managers.

To guarantee effective material flow Production Planning and Control represents the beating heart of any manufacturing process. Production Planning and Control purpose is to minimize production time and costs, efficiently organize the use of resources and maximize efficiency in the work place.

Production Planning as defined by Digreens (2009, pg. 21) “is a set of function concerned with the effective utilization of limited resources (such as raw materials, manpower, machinery etc.) and the management of materials flow through these resources, so as to satisfy customer demands and create profit.

As can be seen in other related field of management, Production Planning and Control plays the primary functions of the production management and operations.

This has prompted this research work to look at Production Planning and Control as a tool for minimizing defective product in manufacturing industries of Nigeria economy as exemplified by Defence Industries Corporation of Nigeria Kakuri, Kaduna. Production is the central focus of any manufacturing concern. It is the platform where the real mix takes place i.e. the conversion of raw materials (in-put, starters) into completed or finished products (output) after a well planned logical form or process production planning incorporate a multiplicity of production elements, ranging from the every day activities of staff to the ability to realize accurate delivery times for the customers.

Modern and improve production is complex hence technologically related operations and administrative activities must be planned carefully to make account and benefits. With an effective production planning cooperation at its nucleus, any form of manufacturing process has the capability of exploit its full potential.

In Production Planning, it not only involves the type of operation to be used but also the order of these operations as well as time which the operation should take and how it should be properly and effectively laid out.

There are different function performed by Production Planning and Control Department of an organization. Procedures may also vary; all the production planning and control department are essentially expected to perform the following functions:

According to Buffa, E.S, Modern Management, New Delhi: Willy 1988 “Production Planning may be defined as the technique of foreseeing every step in a long series of separate operations, each step to be taken at the right time and in the right place and each operation to be performed in maximum efficiency.” It helps entrepreneur to work out the quantity of material, manpower, machine and money requires for producing predetermined level of output in a given period of time.

Routing: Under this, the operations their path and sequence are established. To perform these operations, the proper class of machines and personnel required are also worked out. The main aim of routing is to determine the best and cheapest sequence and to ensure that this sequence is strictly followed.

Routine procedure involves following different activities:

  1. An analysis of the article to determine what to make and what to buy.
  2. To determine the quality and type of material.
  3. Determining the manufacturing operations and their sequence.
  4. A determination of lot sizes
  5. Determination of scrap factors
  6. An analysis of cost of the article
  7. Organization of production control firm

Scheduling: It means working out of time that should be required to perform each operation and also the time necessary to perform the entire series as routed, making allowance for all factors concerned. It mainly concerns with time element and priorities of a job. The pattern of scheduling differs from one another which is listed below:

  1. Production Schedule: The main aim is to schedule that amount of work which can easily be handled by plant and equipment without inference. Its not independent decision as it takes into account the following factors.

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PERFORMANCE APPRAISAL AS A TOOL FOR ACHIEVING HIGHER EFFICIENCY AND PRODUCTIVITY IN NATIONAL STEEL RAW MATERIALS EXPLORATION AGENCY, KADUNA

PERFORMANCE APPRAISAL AS A TOOL FOR ACHIEVING HIGHER EFFICIENCY AND PRODUCTIVITY IN NATIONAL STEEL RAW MATERIALS EXPLORATION AGENCY, KADUNA

 

 

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ABSTRACT

This project work is on the Performance Appraisal as a tool for achieving higher efficiency and productivity in National Steel Raw Materials Exploration Agency, Kaduna the problem investigated by this study focus on the performance which is not up to the expectation. The Aim of the study is at analyzing the impact of performance appraisal as a tool for higher efficiency in the performance of staff of the Agency, which is geared towards the objectives of How?, what are urgency and need for performance appraisal, examining the reaction of staff toward the appraisal and finally making suggestion on how to improved the performance of the staff. However, the data for the study were generated from both primary and secondary sources which includes; observation, interview, journals, questionnaire etc. the instruments employed for the analysis of the data collected were quantitatively, qualitatively using simple Percentage. It was realized after the analysis of the data that performance appraisal has a strong impact on the efficiency and higher productivity of staff in NSRMEA, Kaduna. However, it was recommended that the Agency should ensure that performance appraisal assessing be carried out with due process so as the future training and development programmes will be done with care and diligence, selection process for training should be based on merit and related to the problem on ground and there should be a level of consistency in the rate of determining the yardstick for performance appraisal this is all to ensure higher productivity and efficiency.

 

 

 

TABLE OF CONTENT

CHAPTER ONE – General Introduction

1.0       introduction      ——————————————————————–              1

1.1       Background of the Study ———————————————————             1

1.2       Statement of the General Problem ———————————————              4

1.3       Objective of the Study  ———————————————————                7

1.4       Statement of Hypothesis ———————————————————             8

1.5       Significance of the Study ———————————————————             8

1.6       Scope and Limitation of the Study         ————————————–              9

1.7       Historical Background of NSRMEA, Kaduna ———————————–             10

CHAPTER TWO- Literature Review

2.0       Introduction    ———————————————- ———————-             21

2.1       Concept of Performance Appraisal————————————————-           21

2.2       Elements Of Performance Appraisal————————————————          25

2.3       Role of Performance Appraisal   ————————————————  —          26

2.4       Stages of Performance Appraisal            ————————————————-            28

2.5       Method of Performance Appraisal ————————————————-           30

2.6       Purpose of Performance Appraisal ————————————————           33

2.7       What an organization Appraises in its Employees           —————————–            34

 

CHAPTER THREE – Research Methodology

3.0       Introduction     ———————————————————————-            46

3.1       Research Design ——————————————————————-             46

3.2       Research Population ————————————————————–  –           47

3.3       Sample Size and Sampling Techniques —————————————–           47

3.4       Method of gathering data ——————————————————–              48

3.5       Justification of Methods used    ———————————————-                 49

3.6       Method of data Analysis            ——————————————————                   49

3.7       Justification of instrument used ———————————————-                 49

 

CHAPTER FOUR- Presentation of Data and analysis

4.1       Introduction     ———————————————————————             50

4.2       Section A (Biodata)      ————————————————————–          50

4.3       Section B (Data Presentation & Analysis) —————————————         54

 

CHAPTER FIVE _ Summary, Conclusion and Recommendations

5.1       Summary ————————————————————————–                71

5.2       Conclusion        ——————————————————————–              72

5.3       Recommendation ——————————————————————              75

  1. Bibliography ——————————————————————–              77

 

CHAPTER ONE

 

1.0    INTRODUCTION

1.1    BACKGROUND OF THE STUDY

One of the universals of organizations is objectives or goals. Every organization is characterized with the following features: people and structure and all this are geared towards the attainment of its stated goals. Chis Argyris defines an organization as “Intricate human strategies designed to achieve certain objectives” also, Blake and Mouton identified seven (7) characteristics of an organization. These are purpose, structure, financial resources, know-how, human interaction organizational culture and result.

 

However, the wheel of the organization is therefore steered towards achieving certain goals that is every worker is involved and mobilized in the process of goals attainment. ‘Human resources’ this constitute the ultimate dignity of an organization, after all, it is the interactions of people with natural resources that institute the development process, the people according to Gant “are the human resources for the supply of physical labour, technical and professional skills, which are germane to effective and efficient planning and implementation of developmental policies, programme, projects and daily activities.

 

The various definitions however, concur on one basic thing, and that is, the need for human resources and its development for the development of personnel in any enterprises, whether public or private, is one of the essential functions of the human resources manager. This is because, of all resources available to the organization the human resources are perhaps, the most vital in its usage, so that without them, all the other form of innovation such as technological innovation computers would just lie there unattended to, due to the unavailability of skills man power to manipulate them. This required managerial functions such as planning, organizing, staffing, directing, coordinating, reporting or reviewing, and budgeting (POSDCORB).

 

In large and complex organization, the managerial functions become very cumbersome and difficult. This is so because; the manager finds it almost impossible to have direct contact with every individual worker let alone knowing what the worker does. To achieve this fact, the manager, who performs the functions of planning, organizing, controlling, directing, etc, as identified by Knootz and O. dinnel, must make use of tools that would aid him in sanitizing and appraising…

 

 

 

Continue reading PERFORMANCE APPRAISAL AS A TOOL FOR ACHIEVING HIGHER EFFICIENCY AND PRODUCTIVITY IN NATIONAL STEEL RAW MATERIALS EXPLORATION AGENCY, KADUNA

AN EVALUATION OF HUMAN CAPITAL DEVELOPMENT AS A STRATEGY FOR INCREASING PRODUCTIVITY IN PUBLIC ORGANIZATIONS

AN EVALUATION OF HUMAN CAPITAL DEVELOPMENT AS A STRATEGY FOR INCREASING PRODUCTIVITY IN PUBLIC ORGANIZATIONS
(A case study of Nigeria Prisons, Kaduna Command)

 

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CHAPTER ONE

INTRODUCTION

 

  • BACKGROUND OF THE STUDY

Human capital represents knowledge, skills and abilities that make it possible for people to do their jobs. The world today is very different from the one which experienced the two world wars. During the second half of the twentieth century, considerable advancement in science and technology along with the establishment of broadly-based government and strengthening of institutions, has led to significant socio-economic progress and improvement in lives of a large number of people in many countries, (Asian Development Bank 1999).

 

In today’s intensely competitive and global market place, maintaining a competitive advantage by becoming a low cost leader puts a heavy premium on having a highly committed and competent workforce. In a growing number of organizations human capital is now viewed as a source of competitive advantage.

 

There is greater recognition that distinctive competencies are obtained through highly developed employee skills distinctive organizational cultures, management processes and systems (Siddharil Chaturvedi 2004). In the prison service, a close study of colonial and past colonial laws seems to emphasize the custodial functions of the prison while silent on correctional functions of the modern prison. In view of the increasing emphasis on correctional educational in most countries in Europe and North American, it becomes clear that there is the need to humanize the Nigerian prisons system through provision of education which will not doubt help ex-offenders develop positive social skills (Evawoma-E Enuku,U. 1991) the rate at which the in-mates population is growing can not be compared with that of the staff.

 

For instance, the average daily prison population in 1976 was nearly 26,000, a 25 percent increase from 1975 ten years later Nigeria prison population was about 54,000 by 1989 the prison population had increased to 58,000 and in recent years prison population has been on the increase reaching well over 70,000 in 1997 (Evawoma Enuku U. 1998).

The over growing couple with in-human conditions in the prisons have led to the prisons being variously described as “human cages” (Kayode, 1987) human zoos (Neuswatch, 1985; tell, 1998). It therefore becomes very pertinent that there should be proper personnel development in the prison service to enable them discharge their duties effectively. Also, the fact that prisons are built for correction and re-integration of ex-convicts the need for effective human capital development in the staffing of prison personnel cannot be over emphasized.

 

 

  • STATEMENT OF THE PROBLEM

Human capital development cannot be over emphasized, if organizational goals must be achieved. Human capital development is mandatory in collaboration with other resources in achieving organizational goals and objectives. Human capital development as a means of increasing productivity cannot be achieved unless it is adequately planned and executed by the management. This is done by ensuring that the staff development policy is strictly adhered to.

 

In making provision for development programmes, there is bound to be problem especially in the presence of limited resources and increasing need for updating workers at the work place to be able to meet up with the day to day challenges that come up due to technological advancement and loss of staff through retirement, resignation, dismissal, death etc. These factors usually make it necessary to employ new hands who require development programmes if not there will be poor…

 

 

 

Continue reading AN EVALUATION OF HUMAN CAPITAL DEVELOPMENT AS A STRATEGY FOR INCREASING PRODUCTIVITY IN PUBLIC ORGANIZATIONS

STAFF TRAINING AND DEVELOPMENT AS A TOOL FOR EMPLOYEE PERFORMANCE IN AN ORGANIZATION

STAFF TRAINING AND DEVELOPMENT AS A TOOL FOR EMPLOYEE PERFORMANCE IN AN ORGANIZATION
(A CASE STUDY OF UNION BANK PLC, KACHIA ROAD, KADUNA)

 

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CHAPTER ONE:

INTRODUCTION

1.1     Background of the Study      –         –         –         –         –         1

1.2     Statement of the Problem    –         –         –         –         –         2

1.3     Objective of the Study –         –         –         –         –         –         3

1.4     Statement of Hypothesis      –         –         –         –         –         3

1.5     Significance of the Study      –         –         –         –         –         3

1.6     Scope of the Study       –         –         –         –         –         –         4

1.7     Limitation of the Study         –         –         –         –         –         4

1.8     Historical Background of Union Bank of Nigeria Plc        4

1.9     Definition of Terms     –         –         –         –         –         –         8

 

CHAPTER TWO: LITERATURE REVIEW

2.1     Concept of Training     –         –         –         –         –         –         9

2.2     Development       –         –         –         –         –         –         –         11

2.3     Need for Training and Development of Staff  –         –         12

2.4     Types of Training         –         –         –         –         –         –         13

2.5     Purpose of Training and Development             –         –         15

2.6     Training Process          –         –         –         –         –         –         16

2.7     Training Methods and Techniques         –         –         –         18

2.8     Development Process  –         –         –         –         –         –         20

2.9     Development Techniques     –         –         –         –         –         22

2.9.1   Problems of Staff Training and Development of Union Bank Plc  23

2.9.2   Need for Evaluation of Training and Development Programmes 24

2.9.3  Stages of Evaluating Training and Development     –         26

 

CHAPTER THREE: RESEARCH METHODOLOGY

3.1     Research Design          –         –         –         –         –         –         27

3.2     Research Population   –         –         –         –         –         –         27

3.3     Sample Size and Sampling Technique   –         –         –         28

3.5     Justification of Method Used         –         –         –         –         29

3.6     Method of Data  –         –         –         –         –         –         –         30

3.7     Justification of Instrument  –         –         –         –         –         31

References –         –         –         –         –         –         –         –         32

 

 

 

 

CHAPTER ONE

INTRODUCTION

1.1     Background of the Study

Training refers to the teaching or learning activity carried on for the primary purpose of helping members of an organization acquired and apply the knowledge, ability, skill and attitude needed by the organization.

Training and Development of an employee cannot be overlooked especially in the bank sector as it forms the umbilical cord of proficiency and greater efficiency which remain the trademark of any organization. Broadly speaking, training is the act of increasing knowledge and skill of an employee in doing a particular job.

According to M.C. Far Land (2006) training is the term used to describe the process through which organization build the skill and abilities of non-managerial employee. Development on the other hand includes the process by which manager and executives acquire not only the skill but competence in their present job but also capacity for future managerial task increasing scope.

Development is not as specific that, it is more general in application. In this context, it is used in the relation to the process of helping management improve the managerial administrative skills and decision making process, qualities, competencies and achieving motivational and consequently productivity of employer, by wing training to motivate employees, it will definitely result in increase in productivity. Training tends to be connected with non managerial employee while development refers to managerial staff.

1.2     Statement of the Problem

Competition has affected employees effective and efficient performance hence they are not having required needed skills, knowledge, attitude and the technical know-how to enhance their professional performance at their job level.

The level of performance of most staff has been very low and discouraging thereby having negative effect on the overall performance of corporate objective of the bank. These are the problems that prompted this research work:

  1. Low level of performance in service delivery
  2. Competition in the banking sector…

 

 

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