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INFLATION CONTROL THROUGH OUT THE USE OF C.B.N INSTRUMENT OF CREDIT CONTROL

INFLATION CONTROL THROUGH OUT THE USE OF C.B.N INSTRUMENT OF CREDIT CONTROL

 

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CHAPTER ONE: INTRODUCTION
1.1 BACKGROUND OF THE STUDY
1.2 PROBLEM OF THE STUDY
1.3 OBJECTIVE OF THE STUDY
1.4 SIGNIFICANCE OD THE STUDY
1.5 SCOPE AND LIMITATION OF THE STUDY
1.6 DEFINITION OF TERMS.
1.7 REFERENCES
CHAPTER TWO: REVIEW OF RELATED LITERATURE.
2.1 AN OVERVIEW OF THE CBN CREDIT INSTRUMENT FOR INFLATION CONTROL THROUGH ITS’ MONETARY POLICY.
2.2 OBJECTIVES OF MONETARY POLICY ON INFLATION.
2.3 THE ROLE OF MONETARY POLICY ON INFLATION
2.4 INFLATION CONTROL THROUGH BANKING OPERATION
2.5 MONETARY / CREDIT FUNCTION
2.6 INSTRUMENTS OF MONETARY (CREDIT) CONTROL USED BY THE CBN TO CONTROL THE AMOUNT OF MONETARY OF INFLATION IN CIRCULATION
2.7 CAUSES OF INFLATION IN NIGERIA
2.8 EFFECT OF INFLATION IN NIGERIA.
REFERENCES.

CHAPTER THREE: RESEARCH DESIGN AND METHODOLOGY
3.1 RESEARCH APPROVAL
3.2 SOURCES OF DATA
3.3 METHOD OF INVESTIGATION
3.4 LOCATION OF DATA
CHAPTER FOUR: SUMMARY OF FINDING.
4.1 Summary of finding.
CHAPTER FIVE:
5.1 RECOMMENDATIONS

5.2 CONCLUSION

BIBLIOGRAPHY.
CHAPTER ONE
INTRODUCTION.
1.1 BACKGROUND OF THE STUDY
Inflation has been a purpose facing many countries of the world especially the developing countries. It started during the early 60s, which results to the incorporation of economic policies as measures to reduce the effect of the inflation in the economy. And most of these measures taken by developing countries to check the problem of inflation are in the form of the use of central bank instruments of credit control. This is aimed at reducing the volume of money in circulation and maintaining it to ensure low cost of living.
Nigeria as other developing countries is also faced with the problem of inflation. In Nigeria inflation has a problem for policy makers since the 1990s. And ever since then to date the rate of inflation is on the increase.
In defining what inflation is various perspectives from different economists are as follows:
1. Whereby too much money is chasing two few goods
2. Whereby there is a fall in the purchasing power of money.
3. Where there is an increase in the amount of money in circulation.
4. Where there is an excess of wage clearing over productivity growth.
For the purpose of this study inflation is defined according to Ben Chukwuemeka Anibueze Banking Practice volume three as a sustained rise in the general level of prices of most goods and services that is to say that there is always and increase in price without inflation.
The causes of inflation in Nigeria can be attributed to four major factor which are money supply, the nature of government expenditure and policy, limitation in real output and strong influence of imported inflation.
The supply of money would be affected due to increansement in wages and salaries especially if there is no increansement in productivity and also increansement in petroleum pump price which the federal government has initiated can also result to inflation.
Also, government expenditure can create or increase the rate of inflation.
This is due to some uavaidulde government consumption expenditure on the economy.
The central bank of Nigeria has tried to regulate the liquidity position in Nigeria economy through its credit guidelines some of which are:
(a) Control of the rate of expansion of commercial and merchant banks aggregate loans and advances.
(b) Guide the banks in channeling their credit to difference sectors of the economy
© Regulate the banks leading into a view to ensure that they exercise prudence in their granting of loans and advance.
This guideline helps in regulation of expansion of money circulation.
Thereby curtailing inflation in the economy.
1.2 PROBLEM OF THE STUDY
The central bank of Nigeria being the upper bank in empowered with the responsibility of formulating and executing monetary policy in Nigeria.
There are many objectives behind the formulation of monetary policy, which varies with time and places. In Nigeria they stand as
(a) Maintenance of confidence in Nigeria currency through measures to stability domestic wages and price.
(b) Support for increasing level of agricultural and industrial output.
(c) Effective arrangements for supplementing current government expenditure and for providing developing finance.
The bank of Nigeria was established by act of 1985 and empowered to use certain monetary control instrument available to it. With these instruments of credit control, cash and liquidity ratios are being regulated.
The central bank of Nigeria can also reduce liquidity by completing

THE IMPACT OF MORTGAGE BANKING IN NIGERIANS ECONOMIC DEVELOPMENT PROGRAMMES.

THE IMPACT OF MORTGAGE BANKING IN NIGERIANS ECONOMIC DEVELOPMENT PROGRAMMES.

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ACCOUNT NUMBER:  0115939447
First Bank:
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Account Name: 3059320631

Foreign Transaction For Dollars Payment :
Bank Name: GTBank
Branch Location: Enugu State,Nigeria.
Account Name: Chi E-Concept Int’l
 Account Number:  0117780667. 
Swift Code: GTBINGLA 
Dollar conversion rate for Naira is 175 per dollar. 

Note:  We accept bank transfer, ATM cash transfer , Online payment using your ATM , Western union bank transfer.  We will respond to you anytime of the day. 

OR
PAY ONLINE USING YOUR ATM CARD. IT IS SECURED AND RELIABLE.

Enter Amount

form>DELIVERY PERIOD FOR BANK PAYMENT IS  LESS THAN 24 HOURS

CALL OKEKE CHIDI C ON :  08074466939,08063386834.

AFTER PAYMENT SEND YOUR PAYMENT DETAILS TO

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ABSTRACT
This is a research on Mortgage Banking in Nigerian Economic Development Programmes.
The research sorted to know for the existence of mortgage banking has been fact by the people and to the extent their objectives has been achieved.
In carrying out this research the researches made us of oral interested and questionnaire and the finding infere that mortgage bank it towards the economic development has been felt through many areas of their promotional activities such as loan advancement home and house renovators and refurbishment etc.
Therefore, it was this base that mortgage banking has been appreciated by the greatly achieved.

CHAPTER ONE

1.1 BACKGROUND OF THE STUDY
FEDERAL MORTGAGE BANK OF NIGERIA (FMB)
Housing is one of the Importance factors that determine Urban forms and constitutes the single most serious problem facing large cities in Nigeria today.
In the 1950s and 1960s, the need to finance housing in Nigeria remained so small mainly because of low urbanization level. The byoyancy of the Nigeria economy in the 1970s and the uneven spatial distribution of industrial development accelerated the rate of urbanization in Nigeria. The heretherto uncontrolled and unplanned urbanization resulted in housing shortages in qualitative and quantitative forms. There existed today a yawning gap between the demand and supply of decent accommodation. The consequence of excess demand over supply, was high rent, and the growth of informal rationing system which discriminated against the poor to the extent that over half of the urban population in Nigeria live in slump against this background and considering the fact that housing provides the physical frame work in which man’s human, social, economic and cultural resources are realized, entrenched and integrated, it becomes obvious that adequate housing deserved great attention.
In realization of the importance attached to housing the federal government of Nigeria established the Federal Mortgage Bank of Nigeria in the year 1977 as a successor to Nigeria Building society established in the year 1956.
1.2 STATEMENT OF PROBLEM
Mortgage Banking was established by the Federal Government of Nigeria to assist in financing housing prograts as a means of checking the magnetude housing problems facing the Urban cities. But this aspiration has not been fully realized due to pressing problems facing the mortgage banking.
In Nigeria, in the disbursement of loan to individual developes, some of those problems includes;
a. Now repayment of housing loans given out to individual, this situation of non repayment makes it highly difficult for the mortgage banks to still extend such housing loans to other customers who has a need the loan, for housing development.
b. The ability of the individuals to declare his or her actual income is another major problem facing the bank. This situation makes imperstively difficult for mortgage bank to disburse enough loan, enough to complete the individual’s housing project. In a situation of such kind, the mortage bank will require the customer to bring the house to a point before applying to the bank to come in with a loan that will be enough to complete the building project.
c. The inability of the individual to obtain title documents like this certificate of occupancy (CFO) for urban areas create a problem to the mortgage bank in disbursing loans.
1.3 INTRODUCTION
The Nigeria building society was the first mortage institution to be established in 1956 to finance house building not necessarily home ownership it was financed by substantial equity by the colonial later common wealth development corporation (CDC) and the federal and regional government in the regions, housing corporation were established, partly to build and save or let estates.
Housing and impact mortgage finance represents the third area where special intervention is made necessary by the sheer magnitude of the problems.
The Federal mortgage bank of Nigeria (FMBN) was established in 1977 as a fully owned federal government housing development finance agency under the federal mortgage bank Act No 7 of 1977. This step followed the dissolution of the Nigeria building bank society (NBS) whose assets and liabilities were taken over by the FMBN. The Nigeria building society was itself incorporated in December 1956 with a capital of N3.25m and jointly owned by the common wealth Development corporation (CDC), the Federal government of Nigeria and the Eastern Nigerian government in the proportion of 60 percents, 31 percent and 9 percent respectively. The federal military government however tool over the (CDC) share of the capital in 1972. the authorized share capital at the time federal mortgage bank of Nigeria (FMBN) 1987 diary.
The firm of Bereuschool move Bosboom (Management consultant) was contracted by the federal government to supervise the take off of the new bank for a 3years period of from 1977.
With the exit of the Dutch management consultants in July 1980, the management operations of the bank became wholly independous in the same time. There was also a charge in the authorized share capital and ownership structure of the bank. The authorized share capital increased to N150 million jointly subscribed by the federal government and the central bank of Nigeria in the proportion of 60 percent to 40 percent respectively. The federal

EFFECTIVENESS OF CREDIT GUIDELINES AS AN INSTRUMENT OF MONETARY POLICY IN NIGERIA

EFFECTIVENESS OF CREDIT GUIDELINES AS AN INSTRUMENT OF MONETARY POLICY IN NIGERIA

ABSTRACT

The credit guidelines are those monetary policy instrument used by the monetary authorities particularly the Central Bank to influence the supply, allocation and cost of credit with view to attaining specific macro-economic objectives in the country. It is a deliberate measures aimed at controlling the qualitative supply of money. Some of the goals are directed towards steering and maintaining the economy at its full potential output to attain full employment, to achieve a balance of payment equilibrium and to moderate inflationary pressures.

The objectives of the study includes the examination of credit guidelines, to identify factors militating against the realization of the guidelines, to evaluate the Central Bank’s method of compliances, to identify areas of frictions (if any) between the CBN and the government and to make recommendation for the effective improvement of the policy guidelines.

Using the correlation analysts and chi-square distribution, four hypothesis listed below were tested.

  1. The effectiveness of monetary and credit policy in credit guidelines in Nigeria economy
  2. CBN is autonomous in the real sense of it.
  • Some banks violate some of the guidelines in preference to paying fines.
  1. CBN encounter problems while ensuring compliances by banks and other financial institutions.

Source of data used included primary and secondary sources. Primary data involved interviews and use of questionnaires while the secondary data were sourced from the CBN library, literature in the field of economics, banking and finance.

Recommendation and conclusion were based on find lasting solution to improve the operation of the credit guidelines in Nigeria.


LIST OF TABLE

  1. Banking System Credit to the Economy (1993 – 2000)
  2. Sectoral Allocation of Commercial Banks Loan and Advances (1993 – 2000)
  • Money Supply in Nigeria (1993 – 2000)
  1. Price Stability (1993 – 2000)
  2. Economic Growth (1993 – 2000)
  3. Nigeria Balance of Payment Positions (1993 – 2000)

CHAPTER ONE

INTRODUCTION                                              1

  • Background of Study 1
  • Statement of the Study 3
  • Objectives of the Study 4
  • Significance of the Study 5
  • Statement of Hypothesis 5
  • Scope and Limitation 6
  • Definition of Terms 7

CHAPTER TWO

REVIEW OF RELATED LITERATURE

  • Literature Review 12
  • Objectives of Credit Guidelines Policy 16
  • Instrument of Credit Guidelines 20
  • The Credit Guidelines Historical Perspective 22
  • Banking System Credit to the Economy 28
  • Sectoral Allocation of Commercial Banks –

Loan and Advances                                    29

  • Money Supply in Nigeria 31
  • Price Stability 32
  • Economic Growth 33
  • Analysis of the 2000 Credit and –

Monetary Policy Instruments                     47

CHAPTER THREE

RESEARCH DESIGN AND METHODOLOGY

  • Source of Data 48
  • Questionnaire Design 49
  • Method of Investigation 50
  • Sampling Population and Sample Size 50
  • Determination of Sample Size 50
  • Method of Questionnaire Distribution 52

CHAPTER FOUR

DATA ANALYSIS

  • Data Presentation and Analysis 53
  • Testing of Hypothesis 62

 

CHAPTER FIVE

SUMMARY OF FINDINGS, RECOMMENDATION AND CONCLUSION

  • Summary of Findings 75
  • Recommendation 80
  • Conclusion 85

Bibliography                                              87

Appendix                                                   90


CHAPTER ONE

INTRODUCTION

1.1     BACKGROUND OF THE STUDY

The level of economic, activities in any economy has to be monitored always because there are some factors that are affecting it. And one important factor affecting the level of economic activities in every economy is changes in supply of money. These changes affect directly the rate of spending by the citizens of the country. However, it is because of the economic importance of money that the monetary authorities had devoted time and resources towards the management of money.

The credit guideline, which is my topic of study, has formed the apex instrument used by monetary authorities in Nigeria to influence the economic activities. These guidelines are inform of Central bank of Nigeria monetary policy circulars prescribing sectoral and aggregate increase and decrease in credits by the commercial and merchant banks.

These guidelines are used in regulating the pace and contents of economic development in an economy. However, it involves the authority’s interference with the volume and direction of credit by the commercial and merchant banks to those sectors of the economy they believe that are of crucial important to the economic development. And because of this, the government has divided the economy into two major sectors, namely the preferred or high priority sectors and less preferred or other sectors.

The preferred sectors comprise, agriculture, industrial or manufacturing enterprises, residential building construction, exports and essential services. Moreover, since the introduction of the credit guideline in 1964, the government has urged banks to grant more credit facilities to these sectors in order to boost the rate of economic development in the country.

The less preferred sector of the economy comprises general commerce, government agencies and others. Government also urges banks to allocate less fund or exercise restraint in granting loans and advances to this sectors because of the effect it would have on the general price level.

However, credit guidelines, could be regarded as an anti-inflationary technique preventing the flow of funds to those sectors of economy that are very sensitive to inflationary pressures.

 

1.2     STATEMENT OF THE STUDY

Despite the efforts of the monetary authorities in order to achieve the objectives of the credit guidelines, performance has fallen far below the projected level. Several factors could be identified to account for the failure to achieve these sets of objectives. The factors form the basis of the statement of the study and includes:

  1. Some of the credit guideline measures are ineffective to tackle the economic problems.
  2. Lack of complete autonomy on the part of the CBN to discharge its monetary functions effectively.
  3. Inadequate coordination in major problems and government activities thereby fueling inflationary pressures in the economy.
  4. The problem of taxing and operational lags which exist between problem identification, formulation and implementation of credit guidelines.

1.3     OBJECTIVES OF THE STUDY

Bearing in mind the project topic, the objectives of this study are:

  1. To reveal how often and to what extent the guidelines being the most population weapon of control in Nigeria have been used by the monetary authorities to influence the credit base of the economy.
  2. To highlight the general effects or the specific effects of credit guidelines on the Nigerian economy in terms of availability of funds.
  3. To elaborate the situations that call for the use of credit guidelines as an alternative to general monetary weapons.
  4. To show the impact the credit guideline has on the economic development of the country.
  5. To show the effectiveness of credit guidelines in combating inflation in the economy. This will be revealed by the movement of price index as illustrated in table IV
  6. To reveal the effectiveness of the Central Bank of Nigeria in forcing the banks to comply with the policy guidelines
  7. To identify areas of friction if any between the CBN and the government that frustrate the banks effort in the execution of the credit guidelines.
  8. To make recommendation for the effective improvement of the credit guidelines in Nigeria.

1.4     SIGNIFICANCE OF THE STUDY

A proper understanding of the diagnosed factors inhibiting the realization of the credit guidelines will help the monetary authorities and the citizens at large to gear up the economy towards the attainment of optimum rate of growth.

1.5     STATEMENT OF HYPOTHESIS

In the process of carrying out this study, the following assumptions were made:

  1. The insufficient supervision and examination of banks operations by the CBN enable the banking sector to contravene the policy guidelines.
  2. The independence of the Central Bank of Nigeria in the unexpected control of the government via the ministry of finance.
  3. Lack of adequate statistical data hamper the central bank of Nigeria’s effort in monitoring the impact of credit guidelines as an instrument of monetary control in the economy.

1.6     SCOPE AND LIMITATION OF THE STUDY

This research topic was chosen with the intuition to find out the effectiveness of credit guidelines as an instrument of monetary control in Nigeria.

The study covers both the problems facing monetary management and problem inhibiting the realization of objectives in developing the periodicals in Nigeria banking. Finance, newspapers and magazines which constantly update the literature. It is worth mentioning that the researcher in carrying out the study encountered some problems which limited her ability to come up with up-to-date data and comprehensive report. These problems include:

  1. Lack of availability of statistical data. Even where the data were available, they sometimes relate to out-dated information.
  2. Unwillingness of some bank officials and members of the public to honour request for interviews.
  • Financial constraints which limited the researcher from traveling far to collect data and information.
  1. Time lag between the approval of the research topic and submission which was very short to carry out a comprehensive work also pose its own problem.

1.7     DEFINITION OF TERMS

The research works incorporate a lot of terms relevant to the study. However, the aim of the researcher in this part is to give precise definitions to some of these terms as they are related to the study.

Monetary Policy

This means that part of the economic policy which regulate the level of money or liquidity in the economy in order to achieve some desired policy objectives such as the control of inflation, full employment, price stability and growth in the Gross National Product (GNP).

 

Credit Guidelines

The credit guidelines are in form of Central Bank of Nigeria (CBN) monetary circulars to the commercial banks, merchant banks and other financial institution prescribing sectoral and aggregate increase or decrease in credit by these banks and financial institutions. It is used primarily in directing the allocation of credit and advances to the various sectors of the economy.

Quantitative Control

Quantitative control techniques is that part of monetary policy that affects the economy generally without regards to the various units in the economy.

Qualitative Control

This is also part of the monetary policy which is aimed at influencing the direction of bank loans and advances and the amount that should be directed to a particular sector of the economy. The credit guidelines belong to this group of control.

 

Money

Money can be defined as anything which is generally acceptable in a given society or locality as means of exchange and for settlement of debt. Money can be in form of commodity money, legal tender, bank deposits, Bank note, currency etc.

Open Market Operation (OMO)

This is the buying and selling of government securities e.g. development bonds, treasury bills, treasury certificates etc in open market by the Central Bank of Nigeria (CBN) on the behalf of Federal Government of Nigeria with the intention to control the quantity of money.

Special Deposits

These are cash deposits in the central bank by commercial and merchant banks in response to a special directive.

 

 

 

Loan

This is the borrowing of a sum of money by one person, company, government or organisation from another with the hope of repayment at specified time.

Aggregate Credit Ceiling

Aggregate credit ceiling is an instrument of monetary policy by the central bank in which the banks are restricted to a certain level of growth per annum in loans and advances.

Gross Domestic Product (GDP)

This could be defined as the total market value of all final goods and services produced in the country at a given time normally a year.

Gross National Product (GNP)

This could be defined as the total money value at current market prices of all final goods and services produced by the citizens of a country during the accounting period.

 

Price Stability

Price stability means reducing to the lowest the rate of upward movement in the general price level in an economy so as to increase the standard of living of the people.

Economic Growth

Economic growth means an appreciable increase in the output of goods per head. It is also a rapid and sustained rise in real output per head and attendant shifts in the technological, economic and demographic characteristics of a society.

Balance of Payment Equilibrium

This is the equality of payment made to other countries and receipt from other countries as a result of visible and invisible terms of transaction.

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THE NATURE AND CONSEQUENCES OF JUVENILE DELINQUENCY IN NIGERIA: A STUDY OF ENUGU NORTH LGA, ENUGU STATE

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IMPROVING CUSTOMERS SERVICES IN NIGERIAN COMMERCIAL BANKS

IMPROVING CUSTOMERS SERVICES IN NIGERIAN COMMERCIAL BANKS

 

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COMPLETE PROJECT  MATERIAL COST 2500 NAIRA OR $10 , WITH THE SOFTWARE 30,000 NAIRA

. A FRESH TOPIC NOT LISTED ON OUR WEBSITE COST 50,000 NAIRA ( UNDERGRADUATE) OR 100,000 FOR SECOND DEGREE STUDENTS. $500. PLUS  FREE SUPPORT UNTIL YOU FINISH YOUR PROJECT WORK. CONTACT US TODAY, WE MAKE A DIFFERENT. DESIGN AND WRITING IS OUR SKILLED.  DESIGN AND WRITING IS OUR SKILLED.

Note: our case study can be change to suit your desire location . we are here for your success.

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MAKE YOUR PAYMENT  INTO ANY OF THE FOLLOWING BANKS:
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Account Name : Chi E-Concept Int’l
ACCOUNT NUMBER:  0115939447
First Bank:
Account Name: Chi E-Concept Int’l
Account Name: 3059320631

Foreign Transaction For Dollars Payment :
Bank Name: GTBank
Branch Location: Enugu State,Nigeria.
Account Name: Chi E-Concept Int’l
 Account Number:  0117780667. 
Swift Code: GTBINGLA 
Dollar conversion rate for Naira is 175 per dollar. 

Note:  We accept bank transfer, ATM cash transfer , Online payment using your ATM , Western union bank transfer.  We will respond to you anytime of the day. 

OR
PAY ONLINE USING YOUR ATM CARD. IT IS SECURED AND RELIABLE.

Enter Amount

form>DELIVERY PERIOD FOR BANK PAYMENT IS  LESS THAN 24 HOURS

CALL OKEKE CHIDI C ON :  08074466939,08063386834.

AFTER PAYMENT SEND YOUR PAYMENT DETAILS TO

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ABSTRACT
This project work gives a bird eye view of the problems facing commercial bank customers in Nigeria and the best way to alleviating these stated problems. As the banking industries faces the global challenges of modern banking, the customers who are the strength of the banking industries should not be left out in this development terrain.
Chapter one work reveals in full meaning of customer, bank commercial bank and banker.
Also a congenial history of commercial bank is treated in this chapter.
Chapter two elucidated more on the rights and duties of commercial bank to its customers.
Also ways and benefits of good quality services to customers are also highlighted in this chapter.
Chapter three embodies the various ways by which the researcher sourced in data collection.
Chapter four embodies itself on the finding of the researcher about the project topic improving customers services in Nigeria commercial bank”
Chapter five is the summary; conclusion and recommendation to help improve the quality of services to customers are not left out.

CHAPTER ONE : INTRODUCTION
1.0 IMPROVING CUSTOMERS SERVICES IN NIGERIAN COMMERCIAL BANK
WHO IS A BANK CUSTOMER
WHAT IS BANK
WHAT IS BANKING BUSINESS
WHAT IS COMMERCIAL BANK
1.1 OBJECTIVE /AIMS OF THE STUDY
1.2 SIGNIFICANCE OF THE STUDY
1.3 LIMITATION OF THE STUDY
1.4 BRIEF HISTORY OF COMMERCIAL BANK
CHAPTER TWO
2.1 BANKS AND CUSTOMER RELATIONSHIP
2.2 DUTIES AND RIGHTS OF COMMERCIAL BANKS TO THEIR CUSTOMERS
2.3 IMPEDIMENT AND INFRASTRUCTURAL LIMITATIONS OF COMMERCIAL BANK
2.4 WAYS AND BENEFITS OF GOOD QUALITY SERVICES TO CUSTOMERS
2.5 THE BANK OF NIGERIA CONTROL OF COMMERCIAL BANK
2.6 OPPORTUNITY FOR GROWTH ADVANCEMENT AND SELF-ACTUALIZATION
CHAPTER THREE
3.0 RESEARCH DESIGN AND METHODOLOGY
3.1 SOURCES OF DATA
3.2 LOCATION OF DATA
3.3 METHOD OF INVESTIGATION
CHAPTER FOUR
4.0 FINDINGS
CHAPTER FIVE
5.0 SUMMARY
5.1 CONCLUSION
5.2 RECOMMENDATION
BIBLIOGRAPHY
LOCATION OF DATA
3.3 METHOD OF INVESTIGATION
CHAPTER FOUR
4.0 FINDINGS
CHAPTER FIVE
5.0 SUMMARY
5.1 CONCLUSION
5.2 RECOMMENDATION
BIBLIOGRAPHY

CHAPTER ONE
1.0 IMPROVING CUSTOMER SERVICES IN NIGERIA COMMERCIAL BANKS
It will be necessary to elucidate more on the worlds, customer, bank, banking business, bankers, commercial bank and services.
WHO IS A BANK CUSTOMER:
Almost invariably, anybody who has anything to do in the bank, no matter the nature, seeing himself as a bank customer at least as much as he is within the banking premises.
Commercial prudence also dictate that the bank affords its best attention to all and sundry, what ever the type of relationship they may seem to be having with the bank.
But the question now is who then amongst those people are customers, and if some are not customers what are they?
In great Western Railway Company limited .V London and Country banking company limited (1901), it was held that a person who has been cashing cheques from the dependent bank, on this employers over many years was not a customer of the bank by his mere cashing of cheques.
There must be more than a mere cashing of cheques.
It simply means that anyone who is not having an account with the bank cannot be regarded as a bank customer. Furthermore, there must be a time when someone began to be a customer.
A person can becomes a customer of a bank when he goes to the bank with money or a cheque and asked to have an account opened in his name and the bank accepts the money or a cheque, and is prepared to open an account in the name of the person.
WHAT IS BANK:
Dr. H. Hart define bank as “ a person or company carrying on the business of receiving monies and collecting drafts for customer subjected to the obligation of honoring cheques drawn upon them from time to time by customers to the extent of the amount available on their current account.
In addition to that, section 41 of the Nigerian banking act of 1962 define a bank as any person who carries on banking business and includes a commercial bank, an acceptance account, financial institution and merchant banks.

WHAT IS BANKING BUSINESS:
Section 41 of the Nigerian Banking Act of 1962 also defined banking business as the business of receiving monies form outside sources as deposits of payment of interest in the granting of money loans and acceptance of credit or the purchase of bills and cheques or the purchase and sale of securities for account or other of the incurring of the obligation to acquire claims in respect of loans prior to their maturity or the assumption of guarantee and other warranties for other or the effecting of transfer and clearing and such other transactions as the commissioner, may on the recommendation of central bank, by other published in the gazette, designate as banking business.
Section 61 of the banks another financial institution decree on 25 of 1991 (BOFID) defined banking business as “the business of receiving deposits on current account, paying or collecting cheques, drawn by or paid in by customers, provision of finance or such other business as the gazette, designated as banking business”.
WHAT IS A BANKER:
Over the years it has been a very difficult task to give a true meaning and definition to the word “Banker” as people misconceive it to be worker in the bank.
However, J.N. Gilbert defined a banker as “a dealer in capital or more properly in money.
He is an intermediate party between the borrower and the lender.
He borrows from one party and lends to the other.
G.I Bert in his definition lays emphasis meanly on the traditional functions of bank (ie) probilisation of deposits and granting of loans and advances.
The bill of exchange act of 1882 defined a banker as “A body of persons whether incorporated or not, who carry’s on the business of banking “the bankers books of evidence act 1879 defined a banker as “any person, persons, partnership or company carrying on the business of banking and having duly make a return to the commissioner of Inland revenue and also any saving bank certified under the act relating to savings bank and also any post office saving bank.
However, from these definitions one can conclude that a banker is any person or corporation that provide a minimum banking services and which is license as a bank by the federal government of Nigeria as a banking institution.
WHAT IS A COMMERCIAL BANK:
Commercial banks are looked upon as those banks in Nigeria that accept deposits and uses cheques for withdrawals, examples of such bank are:

THE IMPACT OF ACCOUNTING INFORMATION ON BANK LENDING DECISION.

THE IMPACT OF ACCOUNTING INFORMATION ON BANK LENDING DECISION.

 

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CHAPTER ONE
1.1 Background of the study 1
1.2 Statement of problem 5
1.3 Objective of study 5
1.4 Significance of the study 6
1.5 The scope of study 6
1.6 Definition of terms 6
Reference 8
CHAPTER TWO
Review of related literature 9
2.1 Definition of accounting information 9
2.2 Forms of financial accounting information 11
2.3 Union bank as users of financial accounting 12
2.4 Union banking lending 13
2.5 Basic principles and canrons of lending 14
2.6 Lending decision 16
2.7 Lending procedures 17
2.8 Role of financial accounting information
in bank lending decision 20
Reference 23
CHAPTER THREE
Research design and methodology 24
3.1 Source of data 24
3.2 Location of data 25
3.3 Method of data collection 25
Reference 26
CHAPTER FOUR
4.1 Research Finding 27
Reference 29

CHAPTER FIVE
Conclusion and Recommendation 30
5.1 Conclusion 31
Bibliography 32
CHAPTER ONE

1.1 BACKGROUND OF THE STUDY
All the information necessary in the business are being summarized in the Accounting Records to ascertain the efficing and effectiveness of all the business enterprises though the process of accounting.
Accounting may be defined as a set of Rules and Methods by which financial and economic data an collected processed and summarized into report for decision making.
In using data presented to them by customer for the purpose of leveling the bank is interested in financial Accounting Information which enable it reach an initial lean decision and also helps it to monitor progress after the advice has been made.
These information are those that deal with solvency, liquidity and profitability these means obtaining information that will described the client’s financial stand and long term liability. Banks need three basic types of Accounting Information namely:
The score keeping information involves liability and investigation of variance for corrective actions. This is done by campaign expert results with elections implement ex-ante and useful in evolution state of planning.
It also concerned the control principles function of management by exception.
Moreover it bring out problems look into for collective actions.
The problem solving information is useful in the implementation shape of planning since it focuses on analyzing and recommending the best course of action among may courses. It is closely associated with management decision making process and consist of non-routine and ad-loc and special decision.
The objective of the most banking activity is to ensure effective.
Lending and as such lending has become the most important of banking operation. However lending forms the major segment to banking operation. As all known the important of lending in banks activity the needs for a judicious lending cannot be over emphasized. Loan request has to be properly appraised by considering the necessary financial accounting information required.
It is easy to issue out loan but not often so easy to recovers to loan. Banks usually take some risk when lending money. To ensure the safety of funds committed banks should create a framework. For dealing to have relevance information to the internal constraints of each bank e.g sectoral performance deposit basis existing exposure risk exposure and so on.
There are thus three basic principles that serves as guide to commercial bank lending Math. (1972) recommended the use of safety. Suitability and profitability, these consist of some other sub element known as the CANONS OF LENDING which involves purpose of loan amount, duration, repayment borrower and collateral security to ensure or good lending decision, these principles and canons of lending has to be followed vary strictly by the bank when lending.
The project will examine the extent to which the Union Bank. Have applied these accounting information in their lending operation. By nature of Banking business customers need to be critically scrutinized accessed before granting to them any loan proposals one of the criteria for assessing customer is by looking at the accounting information of the customers. In utilizing the data presented by the customers for the purposes of lending union banks are interested in accounting information which enables them to reach on initial loan decision and also help than to monitor progress. After the liquidity and profitability that is obtaining information that will described a firm financial stand and longterm viability.
Union Banks as users of accounting information would want to satisfy that the company will be able to meet the interest payment accruing during the period of the loan and repayment of capital sun of at the end of loan period other factors like short term loan are also considered by the bank before approving loan proposal to their customers. Union Bank will be interested in their estimate of their net cash flow over the next for months.
But for a long term loan or advance the bank will need to be convinced that the client is financially stable and that adequate profit will be earned through out the foreseeable future. The ability of the borrowers to repay both the capital and interest sum should be the bank is prime consideration.
1.2 STATEMENT OF PROBLEM
Lack of proper accounting information from loan applicant had made it difficult for the union bank to ascertain the instability of the applicant for the loan.
2. Reduction in incidence of bad debt many bank loan benefactors had not been able to repay their loans on schedule.
3. Improper accounting records by borrowers. This had posed problems to the bank and had been used as an index for evaluating bank loan applications.
4. The borrowers had no financial and economic