THE PROVISION OF QUALITATIVE SERVICES RENDERED TO CUSTOMERS IN COMMERCIAL BANKS

THE PROVISION OF QUALITATIVE SERVICES RENDERED TO CUSTOMERS IN COMMERCIAL BANKS

COMPLETE PROJECT  MATERIAL COST 5000 NAIRA OR $10 , 

. A FRESH TOPIC NOT LISTED ON OUR WEBSITE COST 50,000 NAIRA ( UNDERGRADUATE) OR 100,000 FOR SECOND DEGREE STUDENTS. $500. PLUS  FREE SUPPORT UNTIL YOU FINISH YOUR PROJECT WORK. CONTACT US TODAY, WE MAKE A DIFFERENT. DESIGN AND WRITING IS OUR SKILLED.  DESIGN AND WRITING IS OUR SKILLED.

Note: our case study can be change to suit your desire location . we are here for your success.

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MAKE YOUR PAYMENT  INTO ANY OF THE FOLLOWING BANKS:
 GTBANK
Account Name : Chi E-Concept Int’l
ACCOUNT NUMBER:  0115939447
First Bank:
Account Name: Chi E-Concept Int’l
Account Name: 3059320631

Foreign Transaction For Dollars Payment :
Bank Name: GTBank
Branch Location: Enugu State,Nigeria.
Account Name: Chi E-Concept Int’l
 Account Number:  0117780667. 
Swift Code: GTBINGLA 
Dollar conversion rate for Naira is 175 per dollar. 

ATM CARD:  YOU CAN ALSO MAKE PAYMENT USING YOUR ATM CARD OR ONLINE TRANSFER. PLEASE CONTACT YOUR BANKER SECURITY GUIDE ON HOW TO TRANSFER MONEY TO OTHER BANKS USING YOUR ATM CARD. ATM CARD OR ONLINE BANK TRANSFER IS FASTER FOR QUICK DELIVERY TO YOUR EMAIL . OUR MARKETER WILL RESPOND TO YOU ANY TIME OF THE DAY. WE SUPPORT CBN CASHLESS SOCIETY. 

OR
PAY ONLINE USING YOUR ATM CARD. IT IS SECURED AND RELIABLE.

Enter Amount

form>DELIVERY PERIOD FOR BANK PAYMENT IS  LESS THAN 2 HOURS

How to transfer from your bank account to All  Nigeria banks without internet

1. Access Bank:
—-*901#

2. EcoBank:
—-*326#

3. Fidelity Bank:
—-*770#

4. FCMB:
—-*389*214#

5. First Bank
—-*894#

6. GTB:
—-*737#

7. Heritage Bank:
—-*322*030#

8. Keystone Bank:
—-*322*082#

9. Sky Bank:
—-*389*076*1#

10. Stanbic IBTC:
—-*909#

11. Sterling Bank:
—-*822#

12. UBA:
—-*389*033*1#

13. Unity Bank:
—-*322*215#

14. Zenith Bank:
—-*966#

15. Diamond Bank
—-*710*555#

To know your BVN, dial
—-*565*0#.

E.g for First bank…   *894 *Amount *Acct. No. #

Please dail d code from d number u used to register d account from the bank

CALL OKEKE CHIDI C ON :  08074466939,08063386834.

AFTER PAYMENT SEND YOUR PAYMENT DETAILS TO

08074466939 or 08063386834, YOUR PROJECT TITLE  YOU WANT US TO SEND TO YOU, AMOUNT PAID, DEPOSITOR NAME, UR EMAIL ADDRESS,PAYMENT DATE. YOU WILL RECEIVE YOUR MATERIAL IN LESS THAN 2 HOURS ONCE WILL CONFIRM YOUR PAYMENT.

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ABSTRACT

The banking business has experienced structural changes over the decades like other business.

The government continually encourages the expansion of the services rendered by bank and also facilities both in the urban and rural area. In other to provide comprehensive banking in the country.

Banking has been in existence as far back 2500 B.C. Nigeria Government intervention began in 1975 where the military government restructured and Nigerianised in stages in the banking system. It has an aim of participation to obtain a maximum benefit of the economy in its operation.

Commercial banks can either be privately or publicly owned. Some of the functions are to make currencies available to the public in domination required, providing foreign exchange transaction and also transferring funds through bills and credit for export and imports.

Based on the above, the study’s aim is to discover the ways which qualitative services can be provided by commercial banks to their customers with particular reference to commercial banks.

In conclusion, attempts were made to highlight the problems and prospects of those banks and possible solutions to the relevant problems encountered by commercial banks, while performing their functional duties given to them.

 

 

 

 


TABLE OF CONTENTS

CHAPTER ONE

1.0     INTRODUCTION                                                             1

  • RESEARCH OBJECTIVES 2
  • RESEARCH QUESTIONS 2
  • SCOPE OF STUDY 3
  • LIMITATION OF STUDY 4
  • OPERATIONAL DEFINITION OF TERMS 4

CHAPTER TWO

2.0     REVIEW OF CONCEPT                                                   6

  • SERVICES OF COMMERCIAL BANKS 7
  • THE ORGANISATION STRUCTURE OF NIGERIA COMMERCIAL BANKS 17
  • QUALITIES OF COMMERCIAL BANKING SERVICES19
  • CRITICISMS OF BANKING SERVICES IN NIGERIA 21

CHAPTER THREE      

  • SUMMARY OF FINDINGS, RECOMMENDATION AND CONCLUSION 25
  • SUMMARY OF FINDINGS 23
  • IMPLICATION OF RESEARCH FINDINGS 26
  • RECOMMENDATION 28
  • CONCLUSION 30

BIBLIOGRAPHY                                                             32


CHAPTER ONE

1.0     INTRODUCTION

The services Nigeria commercial bank render differs depending on the size of the organization. For instance, services rendered to the a large organization engaged in international trade is different from that of a sole trader-irrespective of the size, banks operates the kind of account that will facilitate individuals keeping his personal asset and savings in a complete safety.

Many customers also suffer one frustration or the other from banking operation such as long delay in bank, the turn down of loan requested, poor staff/customers relationship and inadequate knowledge of the range of services offered by commercial banks to the public.

The aim of this project is to find a lasting solution to the problem of qualitative services rendered by commercial banks to customers. We will also look at the policies involved in banks lending and how it affects the relationship of the banks and customers with a view of offering suggestions that will enhance customer/bank relationship.

 

  • RESEARCH OBJECTIVES

This project is aim at finding lasting

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